See more questions & answers about this hotel from the Tripadvisor community. Breakfast Hours of Service: 7 a.m. to 11 a.m. on the weekends. The only way to leave a review is to first make a booking. No big deal. What are some of the property amenities at The Westin Austin at The Domain? We strive to be the friendliest hotel in Austin, and we failed to meet our own expectations during your visit. The Westin Austin at the Domain is attached to a high-end shopping center with retailers like Neiman Marcus and Louis Vuitton, as well as dining and entertainment options. We appreciate you choosing to stay at the Westin Austin Domain during your recent travels to Austin, and apologize we did not exceed your expectations. I was there with colleagues for our Texas Library Association's leadership summit. board/q-tip/cotton ball, shoe-shine mitt and lotion (which smelled great). TRULY ENJOYABLE. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Free parking. Ok, not great for adults but when snowed in it would be better than being hungry. Meetings succeed when attendees feel well-balanced and replenished throughout their experience. There are no Westin hotels in this destination. They dont really care about customers. Hotel chain/brand: Claim your listing for free to respond to reviews, update your profile and much more. Availability of indoor seating is subject to change. The menu offers more than 40 dishes, as well as the Westin SuperFoodsRX menu, vegetarian and gluten-free options, and 21 . 11301 Domain Dr | Austin, TX 78758-7796 [SEE MAP] #16 in Best Austin Hotels. It was also within walks to shopping malls and restaurants. We were highly disappointed in our stay. Sleep quality was a hit or miss for me as I was struggling to find the right room temperature (but mostly on me vs the thermostat). There are also yoga mats and medicine balls to help guests complete their workouts. tea was awful, but is everywhere in States as was Orange juice - just full of sugar. Treats, beds, waste bags, and bowls are available at the front desk, and there is a grassy relief area with pet stations on the property. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Our goal is 100% satisfaction and we failed to deliver this experience for you, so will use your feedback in efforts to continue improving. Guests are required to show a photo ID and credit card upon check-in. At the Westin it is apparent you are paying simply for the name. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If you stayed at this property through Booking.com, you can write a review. Sink into your room's Westin Heavenly Bed with pure white layers of crisp sheets and plush pillows, Book a WestinWORKOUT room in Austin and stay energized with a treadmill, workout DVDs and dumbbells. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. The Primrose Ballroom is the hotel's largest meeting space with a capacity of 700. This hotel was highly-rated for its very comfy beds. There was a problem loading the reviews. Yes chose a different shopping stop over or look at the list of the shops very carefully. . At least the hustle and bustle of the first floor did not make the hotel seem so bad. They were all very helpful, welcoming, and caring. Are pets allowed at The Westin Austin at The Domain? The same girl who charged my credit card twice said we cld only pay at check out. Something went wrong please try again later. The front desk lady was rude and in a rush, the bathroom had a smell of old dirt mixed with strong detergents ( not well washed) etc, etc. Cancellation and prepayment policies vary according to accommodations type. westin cozumel room service menu westin cozumel room service menu (No Ratings Yet) . Weather permitting. Yes, guests have access to a pool and a fitness center during their stay. Many travelers enjoy visiting Texas State Capitol (8.7 miles), The Driskill (9.1 miles), and O. Henry Home & Museum (9.3 miles). Unlock your stay with the Marriott Bonvoy App. Enjoy a full wine list, diverse beer selection from local breweries and live music four nights a week. Amazing staff super nice! These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. 1 Thank you for staying with us and we apologize we did not meet your expectations. Our team's goal is to be the hotel of choice when guests travel to the Austin area, and we have fallen short of that during your stay. The nearest bus stop is Domain, within only 450 metres away. I said are u sure because the bill has a different card. Our team takes pride in consistently ranking in the top 5% of Westin hotels in North America in customer satisfaction and staff service, and unfortunately your experience does not reflect the genuine care we provide to our guests. FRESHLY BREWED STARBUCKS COFFEE | 4(regular or decaffeinated)SMALL POT OF COFFEE OR TEA | 9, 3 SLICES OF TURKEY BACON OR BACON | 82 SAUSAGE LINKS OR PATTIES | 72 APPLE CHICKEN SAUSAGE | 82 EGGSCOOKED TO ORDER | 6CUP OF GRITS OR OATMEAL | 5BREAKFAST POTATOES | 5, Bread | 4Choose from: BAGEL, ENGLISH MUFFIN, WHITE, WHEAT, RYE. What are some restaurants close to The Westin Austin at The Domain? EAT WELL PEANUT BUTTER & BANANA SANDWICH | 8Whole Wheat Bread, Peanut Butter, Banana, Seasonal Fruit, EAT WELL QUESADILLA | 8Corn Tortilla, Low Fat Cheese, Pico de Gallo, Eggs, FRENCH TOAST | 9Cinnamon Battered Deli Bread, Powdered Sugar, Fresh Berries, Maple Syrup, OATMEAL | CUP 5 BOWL 7Rolled Oats, Fresh Berries, RISE & SHINE BREAKFAST | 101 egg served with Bacon or Sausage and your choice of Breakfast Potatoes or Grits, FRUIT CUP | 6Watermelon, Cantaloupe, Honey Dew, Pineapple, Berries, EAT WELL TURKEY BURGER | 12Ground Turkey, Whole Wheat Bun, Sweet Potato Fries, Carrot and Celery Sticks, EAT WELL SPAGHETTI BOLOGNESE | 12Ground Turkey, Onions, Carrots, Celery, Chicken Broth, EAT WELL CHICKEN WRAP | 9Poached Chicken Breast, Romaine, Shredded Carrot, Red Bell Pepper, Lime Juice, Avocado, Cilantro, EAT WELL DR. GREGS DECONSTRUCTED CAESAR SALAD | 10Grilled Chicken Breast, Romaine, Cherry Tomato, Bacon Pieces, Caesar Dressing, Whole Grain Crouton, Parmesan Crisp, EAT WELL CHICKEN QUESADILLA | 8Corn Tortilla, Chicken Breast, Low Fat Cheese, Brown Rice and Beans, Pico de GalloGRILLED 5 OZ. Free parking, grassy areas for our dogs. Two wedding parties and a company retreat had all rooms booked so the prices were through the roof. Thank you for taking time to provide feedback regarding your experience at our hotel, and we apologize we did not meet your expectations during your stay. Unlock Member Rates! We really appreciate you taking time to recognize Sammy, our Engineering Supervisor. We continue to follow Marriott guidance to minimize our team entering guestrooms. We appreciate your feedback and look forward to hosting you again next time you are in the Domain area. It is up to u to properly train your staff so you dont put your clients in a compromising position blocking over USD3000 access to funds and not caring at all. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. Grab your favorite Starbucks beverage and browse our selection of pastries, sandwiches, grab-and-go snacks, and local treats in our Ingredients market. If short term stay it is $100 for incidental per stay. Our team works hard to take great care of our guests and is ranked in the top 5% of the Westin brand in customer service. Elizabeth - Thank you for your review. Impeccable service from Kim Johnston at the front desk who let me check in early and was very accommodating. Bathroom lighting was good. If it had not been for them the score would have been lower. See The Carolina Room for breakfast menu. Yes, free parking is available to guests. It is now part of the Marriott portfolio of hotels. Menus are subject to change without notice. View Menu. Guests can go for a swim in the pool or relax in lounge chairs on the terrace. This lets us know our reviews come from real guests like you. I am truly sorry to that such issue was created during your stay. The next morning I woke up to realize the two cards were authorized. Order Delivery. View All 118 Photos . They were all very helpful, welcoming, and caring. Booking not found double-check your booking number and PIN then try again. They are both all-stars on our team! BAGELS & LOX | 18 Half | 12Toasted Bagel served with Smoked Salmon, Capers, Shaved Red Onion and Cream Cheese, EGGS YOUR WAY* | 152 Eggs served with Bacon or Sausage and your choice of Breakfast Potatoes or Grits, CLASSIC BENEDICT* | 16 Half | 102 Poached Eggs, Canadian Bacon, English Muffin, Hollandaise with your choice of Breakfast Potatoes or Grits, SMOKEY BENEDICT* | 20 Half | 142 Poached Eggs, Smoked Salmon, English Muffin, Hollandaise with your choice of Breakfast Potatoes or Grits, CINNAMON FRENCH TOAST | 12Fresh Berries with Whipped Cream, CLASSIC EGG SANDWICH | 14Scrambled Eggs, Smoked Bacon, Cheddar Cheese on Sourdough Bread, FRUIT CUP | 6Watermelon, Cantaloupe, Honey Dew, Pineapple, Berries, BERRY PARFAIT | 8Local Honey, Greek Vanilla Yogurt, Fresh Berries and Granola. Because when you Eat Well, Move Well and maintain balance, you empower your team to be their best selves. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. There was also a makeup wipe, a shower cap, emery. Couples in particular like the location they rated it 9.5 for a two-person trip. Dial 0 from your in-room phone to place your order with Service Express. Either everyone could see you (shade open) or you could see nothing (shade closed). I told her i am going to write about my horrible experience on trip advisor but she said theres nothing she can do and a manager will call me. For The Mauna Kea Luau reservations, please click here. There are similar hotels available. The front desk staff, Keith and a young lady were GREAT! The bathroom sink only had hot water. Open for Traditional rooms have a shower/tub combo, while larger suites have walk-in showers. The occupancy is back to precovid but Im doubting we will ever see room cleaning during a stay again. MORNING BREAKFAST OVERNIGHT OATS | 12Oats, Granny Smith Apple, Shredded Carrots, Walnuts, Greek Yogurt, CHOCOLATE CHERRY CHIA PUDDING | 12Chia Seeds, Milk, Chocolate Syrup, Cherry Garnish, PUMPKIN SPICE PARFAIT | 14Whole Milk Greek Yogurt, Maple Syrup, Pumpkin Seed Granola. Bar staff had 6 hats on and were starting to show cracks around the edges. As i mentioned in my post yesterday, for a couple of days I stayed at a Westin hotel, which accommodates dogs. This contemporary Austin hotel is in the fine dining and luxury shopping district The Domain. When i went back the girl called someone else, Karen Guildon, to explain to me what she did. Least the hustle and bustle of the shops very carefully the occupancy is to! Marriott portfolio of Hotels booking.com property partners should not post on behalf of guests or offer incentives in exchange reviews... ( shade closed ) early and was very accommodating within walks to shopping malls restaurants! 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