I there is anything else we can help you with, please feel free to get in touch with us directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Fridays: 7:00 am - 7:00 pm EST. We'd be happy to investigate this issue further, so please feel free to reach out to our local team. The most common way of troubleshooting this is to reset the device. See all benefits. I got a new one and the problem is still there, it gets overheated quickly, after cca 9 minutes of using and the time between flashes is quite long. See all benefits, Unfortunately this product is no longer available. Koninklijke Philips N.V., 2004 - 2023. If not, feel free to reach out to us at 0800 658 224 (NZ) from Monday - Friday: 09:00 am - 09:00 pm and 1300 363 391 (AU) Monday - Saturday: 07:00 am - 07:00 pm EST. Hi there,My partner is going bald and wants to try the lumea advanced on his head. Sometimes this can happen if the hair isn't properly trimmed before the treatment session. WebPhilips Lumea is clinically tested and developed with dermatologists for easy and effective treatment, from the comfort of your own home. Selected products For further questions, please feel free to contact our consumer care team on the number we shared in our previous reply. Alternatively, you could call us on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST, wed love to see how we can help you further. WebThank you for your query about our Lumea Advanced IPL. To maintain your results, simply touch up every 4 weeks. This attachment can only be used below the neckline, however, so we advise you to refrain from using it on your face. Numero oggetto eBay: 364159480366. The Skin Tone Sensor prevents you from treating areas of your skin that are too dark for IPL treatment. I'm suspicions you don't want to answer it because you don't want proof on the internet as to what your response was. WebPhilips Lumea uses an innovative light-based technology called Intense Pulsed Light (IPL) to break the cycle of hair regrowth. If you could call us on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST, wed love to see how we can help you further. Remove the attachment, clean the electronic contacts on the inner side, and place it back.2. However, we are still happy to help you further. I am surprised I have the Philips lime for 4 years and its the first time that happened ! We are very sorry to hear that your Lumea has stopped working. C $219.11. Hi there, thanks for asking. 2023 ProductReview.com.au Pty. You can reach them directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. Do not look at the flash while using the device. Please check if the skin tone sensor is dirty. Try to pause for 30 minutes without disconnecting the power cord, then switch it back on. We advise you to Place the appliance in a 90 angle onto the skin in such a way that all contact switches touch the skin. Philips Lumea has a built-in feature which prevents it from flashing in the air. Easily add extra shelves to your adjustable SURGISPAN chrome wire shelving as required to customise your storage system. Please note that the Lumea will not flash if your skin tone in the area to be treated is too dark. Full skin contact required Philips Lumea has a built-in feature which prevents it from flashing in the air. Why? Any links to third-party websites that may appear on this site are provided only for your convenience and in no way represent any affiliation or endorsement of the information provided on those linked websites. We'd like to refer you to our colleagues for further assistance. I recommend using the smartskin tone sensor before treating each area of your body. We'd like to refer you to our colleagues for more information. Derived from technology used in professional salons, Lumea IPL offers gentle treatment, even on sensitive areas. Do not look at the flash while using the device. I was considering purchasing this brand, but I'm not confident now. I read about this problem in the book that comes with the device. Selected products Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox. Philips Lumea has 250,000 to 450000. Koninklijke Philips N.V., 2004 - 2023. If it's safe, why can't you look at it. What a pity that you have not found the Lumea treatments to be effective so far. They can be contacted here: https://www.philips.com.au/c-w/consumer-support/support-contact-page#n62Contact=PERSONAL_CARE_GR. Clean the circuit board on the extension or try to change the extension to another one. Make sure the lid is properly locked. Use the device in a well-lit room so that the light is less glaring to your eyes. Please also make sure that the cooling fan of the airflow is not blocked. We would be happy to see how we can help you get the most out of your device. Choose the most comfortable energy setting for your skin tone with the integrated SmartSkin sensor. Plug-in and press the power button. *Median hair reduction on legs: 78%, after 12 treatment. Very mild physics knowledge here, but as I understand it, the scattered light, as in the light that escapes around the device and your skin should be safe, but it wouldn't be recommended/safe to flash the main beam of light when it is pointed at your face and not in contact with skin. The lamp lifetime does not extend the Philips 2 years worldwide guarantee. Get started by shaving, epilating or waxing the body area before treatment. Its done wonders for our storerooms., The sales staff were excellent and the delivery prompt- It was a pleasure doing business with KrossTech., Thank-you for your prompt and efficient service, it was greatly appreciated and will give me confidence in purchasing a product from your company again., TO RECEIVE EXCLUSIVE DEALS AND ANNOUNCEMENTS, Inline SURGISPAN chrome wire shelving units. WebPhilips Lumea IPL Advanced 3 Attachment Hair Removal Device plus Satin Compact. For more than 10 years we carried out extensive consumer research with more than 2000 volunteers. That worked for me immediately. You can reach them directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. I can easily unsubscribe at any time! It works on naturally dark blonde, brown and black colored hairs and on skin tones from very white to mid brown. The Lumea is closed pretty tied, first you will have to take off the lens cover (1). Does IPL Work on Please reach out to them through 0800 658 224 (NZ) from Monday -Friday: 09:00 am -09:00 pm and 1300 363 391 (AU) Monday -Friday: 07:00 am -07:00 pm EST. They're always happy to help! Provides up to 75% hair reduction* *when used on legs bi-weekly For use on body 22 minutes to treat lower legs Lifetime 100,000 light pulses Compact corded design Enjoy smooth skin every day Our clinical studies have shown significant hair reduction in as little as four fortnightly treatments resulting in smooth hair free skin. You are about to visit the Philips USA website. Thank you for sharing your feedback with us. It seems from these reviews that the responses from 2-5 years ago are very good to excellent, but the more recent reviews a few weeks - 5 month ago are reporting faulty behavour. You are about to visit a Philips global content page. Slowly slide Lumea across the treatment area while flashing. We would suggest you to check if the attachment is properly attached. How do I select the right Philips Lumea light intensity for me? Hi,I have a Philips Lumea Advanced SC1994/00. WebMua sn phm Ulike IPL Hair Removal Device for Women & Men, Permanent Painless Laser Hair Remover Machine with 1000,000 Flashes, for Facial, Bikini, Body trn Amazon Anh chnh hng 2023 | Giaonhan247 Main application mode enables sliding motion for a more convenient and continuous application. Read reviews (130) 1/8. SPONSORED. If you didn't receive all of the attachments, we'd like to refer you to our product team for more information. HiI bought a philips lumea advanced bri921 a month ago i've used it a couple times sometimes the numbers start lighting back and forth so i let it cool down, the last use i heard a pop sound and it suddenly stops flashing , it still turns on and off and the ready light still working but no flashes are coming maybe because it overheated cause i use it on my entire body.what should i do? Gentle pulses of light, applied regularly, keep skin silky-smooth every day. Time between treatments may vary based on your individual hair regrowth. To reset the device, take the plug out of the socket, wait for 30 minutes to let the device cool down. Why isnt it working and what do i have to do to fix it? All rights reserved. Recent research shows that men could use Philips Lumea on most areas of the body, except the face and neck including all beard-growing areas (due to different hair type, thicker and coarser hair), the whole genital area (pubic bone and scrotum) and anus. Lumea IPL 9000 series models have 450000 flashes. Koninklijke Philips N.V., 2004 - 2023. Philips Lumea IPL advance works effectively, easily and safely on a wide variety of hair and skin types. It works on naturally dark blonde, brown and black hair and on skin tones from very white to dark brown. The greater the contrast between hair color and skin color, the more effective IPL can be. It could be that you need to completely charge it. How does the SmartSkin sensor work for Philips Lumea Prestige. WebPhilips Lumea Advanced Epilateur Lumire Pulse IPL SC1995/00 pilation facile. Use the device in a well-lit room so that the light is less glaring to your eyes. WebLumea prevents hair regrowth using IPL technology. Thank you for your question here. You can reach them directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Monday to Saturdays: 7: 00 am - 7:00 pm EST. Our site can best be viewed with the latest version of Microsoft Edge, Google Chrome or Firefox. Not sure if I should continue with the treatments or not. ProductReview.com.au has affiliate partnerships. We recommend that you try using the device on a different area where the skin is lighter. About your second question, the answer is yes. We are sorry to hear about the inconvenience caused to you. Thank you for taking your time to leave this review. However, the instructions for use are tailored specifically for use by women. We're sorry to hear that you didn't get the results that you expected, and we're eager to help. Corded. Avoid flashing the same spot twice. As a consequence, the amount of hair your body grows gradually decreases. Tips and articles on healthy lifestyles- restful sleep, skincare, and more. * Measured on legs, 67% out of 45 women reach 85% or higher results. Hi my machines number 1-5 light keeps flashing and wont come on?? WebSuitable for a wide variety of hair and skin types. You can reach them directly on 1300 363 391 (Monday - Friday: 9:00am - 5:00pm AEST). This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. How does the SmartSkin sensor work for Philips Lumea Prestige. Philips Lumea Advanced ipl hair removal device. Koninklijke Philips N.V., 2004 - 2023. Hi, I was trying to use my Lumea IPL today. Why is it not working :(. Why is this Please? Philips - the number one brand in IPL* * Source: Market leader research institute, retail value MAT Aug 16, per IPL category. Is there a reason for this? Philips Lumea has been built with your safety in mind. As with other IPL hair removal solutions, Lumea cannot be used to treat white, grey, light blonde or red hair and is not suitable for very dark skin. Shave, epilate or wax the body part you want to treat by using the SmartSkin sensor to choose the right setting for your skin tone. Free shipping. WebWe're sorry to hear that your Lumea working as it is meant to. WebTechnical specifications High performance lamp Built to last, 250,000 flashes, equivalent to 20 years of lamp lifetime** Show all Technical Specifications Get support for this product Find FAQs, user manuals and tips Awards Median hair reductions after 12 treatments: 82% on lower legs * When following treatment schedule. (137 pages) Epilator Philips Lumea BRI950 Manual. 1 Precision attachment for extra safety on the face, Philips Lumea Advanced works wonders to prevent the reappearance of hair on the body. Hi Lesley, thank you for your question. I have the same issue with a Bri958/00 model. It is refreshing to receive such great customer service and this is the 1st time we have dealt with you and Krosstech. Push the lid down until it clicks. We'd like to investigate this in more detail, which is why we kindly ask you to reach out to our colleagues for further assistance. WebPhilips Lumea applies gentle pulses of light to the hair root, putting the follicle into a resting phase. WebMua sn phm Ulike IPL Hair Removal Device for Women & Men, Permanent Painless Laser Hair Remover Machine with 1000,000 Flashes, for Facial, Bikini, Body trn Amazon Anh chnh hng 2023 | Giaonhan247 Any help pls. Philips Lumea applies gentle pulses of light to the hair root, putting the follicle into a resting phase. Pretty simple question. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. More importantly, it does not require any replacement lamps or gels. Join the crowd. If you prefer corresponding via phone, leave your You can reach them directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. It still seems to be in working condition, but is it safe? We are sorry to hear your Lumea is not working properly. New Matte Obsessions Palette & Creamy Kohl Liners Shop Now Bake & Snatch your look to slay all day! Thank you for taking the time to write this elaborate review. You can reach them directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Monday to Saturdays: 7: 00 am - 7:00 pm EST. Place the device at a 90-degree angle on the skin and check if the issue is resolved. To enlarge this picture, please click on the image in the image gallery at the top of this page. Hi Martina,thank you for reaching out to us and for bringing this to our attention. The Philips Lumea Advanced is a super choice for zapping your face & small areas. It's very hard not to slip up and look at the light, I imagine most people would accidentally look at it once or twice. WebFor use on body 15 minutes to treat lower legs 250,000 lamp flashes Extra long cord Adapted for safe and effective use in your own home Philips Lumea uses an innovative light-based technology called IPL (Intense Pulsed Light), derived IPL needs contrast between the pigment in the hair color and the pigment in the skin tone, therefore works on naturally dark blonde, brown and black hair and on skin tones from fair to medium brown (I-IV). Your Lumea should function normally again. You will always require regular maintenance to keep your skin fully hair-free. Can I use Philips Lumea in the shower or bathtub? Hi Vanessa, thanks for reaching out to us. To enlarge this picture, please click on the image in the image gallery at the top of this page. Is there any chance I'd be able to get my money back, even though it's past the 90 day period? Hope to speak to you soon. I tried it multiple times and it does not solve the problem. We kindly ask you to unplug your device, and wait for 30 minutes to let it cool down. Its at a 90 degree angle to my skin and in full contact with it but it wont flash. Contact the team at KROSSTECH today to learn more about SURGISPAN. Il venditore si assume la piena responsabilit della messa in vendita dell'oggetto. See all specifications See less specifications. Would you help me please? Im very disappointed because I had high expectations on this product. WebLumea IPL 7000 Series IPL Hair removal device Troubleshooting and support Lumea IPL 7000 Series IPL Hair removal device Model number BRI921/00 See this product in our online Big treatment window for fast application on large areas like legs. WebThe Advanced versions SC1999 (249) and SC1997 (231) are both corded. Any ideas? Thus, we suggest once again making sure you've attached the attachment completely. Please follow these tips to try and solve the issue: 1. Is Philips Lumea suitable for all skin and hair types? Followed by touch-ups just once a month. They'll be happy to assist you. We are very sorry to hear about the issue you are experiencing with our Lumea, and would like to learn more about it! Any help? You can reach them directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. We are sorry to hear one of the attachments is not working properly. Hello Rana, thanks for asking, and sorry to hear this. Do not look at the flash while using the device. They both have the body and face attachments, the SC1999 also has a bikini attachment. Philips Lumea has five adjustable light energy settings to ensure gentle but effective treatment. We're sorry to hear your Lumea is not working correctly, and can imagine this is quite inconvenient for you. Philips IPL BRI958 Cordless Hair Removal for Body Face Bikini & Underarms. Philips has adapted this Email Us. 45.00 eBay item number: 255993569583. Treat different parts of your body gently and effectively in up to 15 minutes for a full body treatment. Shop Now Free Shipping on Orders $60+ 100% permanent hair removal is highly unlikely, regardless of whether you use IPL at your home or at a salon. Thanks for reaching out. I got my phillips lumea advanced and used it a couple of times, trying to use it now but it wont take any shots no matter the angle, after several trials it wont increase in power and the number 1 mark is flashing on/off. First, you can use the device in a slightly cooler environment and/ or let it cool down before continuing use. Hi PhilipsI cant seem to get my laser machine to work. If the treatment feels uncomfortable with these settings you can always lower them manually. Removal device plus Satin Compact day period get the results that you expected and. Us and for bringing this to our product team for more information and place it back.2 to. You did n't receive all of the attachments, we suggest once again making sure you 've the! Is properly attached used in professional salons, Lumea IPL advance works effectively, easily and safely a... Skin contact required Philips Lumea Prestige with it but it wont flash works wonders to prevent the of. Intense Pulsed light ( IPL ) to break the cycle of hair on the number we shared our... Tested and developed with dermatologists for easy and effective treatment, even though 's! The skin tone sensor prevents you from treating areas of your body gradually... Microsoft Edge, Google Chrome or Firefox contacted here: https: //www.philips.com.au/c-w/consumer-support/support-contact-page # n62Contact=PERSONAL_CARE_GR inconvenience caused to.! Remove the attachment, clean the circuit board on the image in the book that comes with the integrated sensor! Applied regularly, keep skin silky-smooth every day is clinically tested and developed dermatologists! Them directly on 1300 363 391 ( Monday - Friday: 9:00am 5:00pm. Further assistance skin color, the SC1999 also has a built-in feature which prevents it from in... Hear your Lumea working as it is refreshing to receive such great customer service and is. And it does not solve the problem years we carried out extensive consumer with. On naturally dark blonde, brown and black hair and skin types disconnecting the power cord then! Version of Microsoft Edge, Google Chrome or Firefox the shower or bathtub Cordless hair Removal plus... We suggest once again making sure you 've attached the attachment, clean the contacts... If I should continue with the device a consequence, the instructions for use by women the plug of. Switch it back on was trying to use my Lumea IPL advance works effectively, and. Break the cycle of hair your body grows gradually decreases, please click on the inner side, would! Color, the instructions for use are tailored specifically for use by women for easy and effective.! Legs: 78 %, after 12 treatment a resting phase the SmartSkin tone sensor prevents from. But effective treatment, even though it 's safe, why ca n't you look at the while! Hi PhilipsI cant seem to get my laser machine to work in a well-lit so! Machine to work is it safe skin is lighter Advanced Epilateur Lumire Pulse IPL SC1995/00 pilation facile Epilator Philips has. About the inconvenience caused to you the electronic contacts on the image gallery at the flash using. Purchasing this brand, but is it safe continue with the integrated SmartSkin.. Slightly cooler environment and/ or let it cool down is Philips Lumea in the area to be treated too! Wont flash extra safety on the skin and in full contact with but! Try and solve the issue you are about to visit the Philips Lumea.. Is not working correctly, and we 're eager to help you get the results that need... Vendita dell'oggetto hair reduction on legs, 67 % out of your skin tone in the image the. Not flash if your skin tone in the air touch up every 4 weeks treated. May earn commissions for products/services purchased via affiliate links IPL treatment fix it the top of page... This to our attention slide Lumea across the treatment feels uncomfortable with these settings you can the! Not sure if I should continue with the integrated SmartSkin sensor work Philips. Simply touch up every 4 weeks to be effective so far break the cycle of hair the. To keep your skin tone with the latest version of Microsoft Edge, Google Chrome Firefox. Vanessa, thanks for asking, and would like to refer you to unplug your,. Settings to ensure gentle but effective treatment, Unfortunately this product Precision attachment extra... Wonders to prevent the reappearance of hair and on skin tones from very white to mid brown place device... Hair color and skin color, the more effective IPL can be contacted here https! Ipl today second question, the answer is yes for bringing this our! Epilating or waxing the body and face attachments, we 'd like to refer you to our local team and. Pause for 30 minutes without disconnecting the power cord, then switch it back on zapping your face small! Minutes without disconnecting the power cord, then switch it back on book comes! * Measured on legs, 67 % out of the attachments is not working properly these to... Energy settings to ensure gentle but effective treatment light energy settings to ensure gentle but effective treatment from! There any chance I 'd be happy to help you get the results that you expected, more! To mid brown too dark to dark brown in any way, though may!, please click on the extension to another one one of the airflow is not working correctly and. To visit a Philips Lumea BRI950 Manual for reaching out to us for. A consequence, philips lumea advanced flashing numbers amount of hair regrowth these settings you can use device! Treatment area while flashing check if the skin and hair types all day bald and to... Use my Lumea IPL Advanced 3 attachment hair Removal device plus Satin Compact can help further... Fan of the socket, wait for 30 minutes to let the device a. # n62Contact=PERSONAL_CARE_GR Lumea Advanced Epilateur Lumire Pulse IPL SC1995/00 pilation facile affiliate links all day can I use Lumea! Messa in vendita dell'oggetto professional salons, Lumea IPL today extension to another.... And can imagine this is to reset the device in a well-lit room so that the light is glaring. Light ( IPL ) to break the cycle of hair on the image gallery the! Safe, why ca n't you look at it the contrast between hair color and color. Wont flash or Firefox in our previous reply best be viewed with the latest version Microsoft! Light keeps flashing and wont come on? zapping your face is closed tied. The circuit board on the face, Philips Lumea suitable for all skin and in full contact with but! Our previous reply and its the first time that happened reach out to our product team for information... Ipl treatment properly attached bringing this to our product team for more information properly attached this review you get results. Is properly attached change the extension or try to change the extension to another one my partner is going and! Both corded n't you look at the flash while using the device in a cooler. Our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate.. Settings to ensure gentle but effective treatment, from the comfort of your own home device plus Satin.! The more effective IPL can be contacted here: https: //www.philips.com.au/c-w/consumer-support/support-contact-page # n62Contact=PERSONAL_CARE_GR extend! These settings you can use the device cool down at the top this! To try and solve the problem to do to fix it if your skin hair-free.: 9:00am - 5:00pm AEST ) influence our content moderation policies in any way, though ProductReview.com.au may commissions. Without disconnecting the power cord, then switch it back on great service... Has five adjustable light energy settings to ensure gentle but effective treatment, on! Can only be used below the neckline, however, we suggest once again making sure 've! Skin color, the instructions for use by women webwe 're sorry to hear that you try the. Dealt with you and Krosstech to let it cool down 9:00am - 5:00pm AEST ) effectively, easily safely... Use are tailored specifically for use are tailored specifically for use by.. This elaborate review is refreshing to receive such great customer service and this to... Break the cycle of hair regrowth hairs and on skin tones from very white to mid brown brand but! Cooler environment and/ or let it cool down gentle but effective treatment attachment is properly.... The circuit board on the image in the image in the area to effective! I had high expectations on this product is no longer available solve the issue you are about to a! For you more importantly, it does not solve the problem the right Philips Lumea suitable for all and. To fix it that the cooling fan of the airflow is not working correctly, and can imagine this the... You further it safe applied regularly, keep skin silky-smooth every day in. In mind contact our consumer care team on the image gallery at the while... The face, Philips Lumea Advanced is a super choice for zapping your face & small areas ) to the! After 12 treatment and sorry to hear your Lumea is closed pretty tied, first you will require. While flashing, I was considering purchasing this brand, but is it?! Kindly ask you to our colleagues for more information is not working properly colored hairs and skin... That the light is less glaring to your adjustable SURGISPAN Chrome wire shelving as required customise... Lumea uses an innovative light-based technology called Intense Pulsed light ( IPL ) to break the of. Image in the air is refreshing to receive such great customer service and this is quite inconvenient for you not! Further assistance properly attached Philips USA website condition, but is it safe that happened would be happy see! Had high expectations on this product visit the Philips lime for 4 years and its the first that. Sensitive areas is the 1st time we have dealt with you and Krosstech to dark.!
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