The customer stated she would call us back and rescheduleonce she felt better. That might not seem like a big deal to some, but the guys from George Brazil didn't explain anything and at 4pm everyday they were gone. 21 complaints closed in the last 12 months. We have also requested to receive any communication via phone and email to ensure we have satisfied *****************. Our experienced, highly trained electricians inspect electrical systems to detect any defects and secure circuits throughout your home. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Stay up-to-date on current news, promotions, and industry tips. The managers love telling me people 'its a right to work state' when people complain about working 10+ hours with 30mins or NO lunch. Parker and Sons has standard refund processes that were followed. Everything was repaired and I am thrilled that I called the right company. In 2021 I had my contract end with Parker and cents and I did not want to renew it but today I received a phone call from a collection agency stating that I still owe them money. I have a warranty so I'm forced to keep dealing with them. Need to schedule a repair? I never give 5 stars, they did nothing wrong to get 4. From the hourly and the bonus structure. Read what our customers -- people just like you -- have to say about our products and services. Very expensive, but nice units. Josh was the guy in charge, but the 2 guys that came out to do the work were absolutely wonderful! Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. The company is NOT stingy with their money for this department. They are professional and courteous. When they hire people they somehow forget to tell them about the OT and also no lunches some days. Make certain your home is bright, inviting and guarded against power spikes with our wide variety of electrical services. The new system was scheduled and installed within 24 hours !!! Parker & Sons is amazing. The middle of the appointment, saying we didn't need more service, but my other unit hadn't been serviced in over a year *** part of the original appointment. This concern has been brought up to ********** and we will work with them to figure out why this happened. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. Parker and Sons is a life savor. I would not recommend this company to my friends. Installed a new refrigerator and found that the line from the, He answered all of our questions and made sure our, and we will definitely be recommending all heating/AC and. I called Parker and Sons, twice nowthey say they will look into it and get back to me. My phone had been turned off during a meeting earlier that day and I missed my call back by five minutes. Employees also rated Parker & Sons 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities. This maybe removed so I must refer to Yelp since it takes so much time to write & Im 90 yrs old who had to deal with this co, I had plumbing service on Sunday Aug 1 2020.i have used them many times in the past and was always happy with the service results,but this time was an exception ..the Technician Daniel Voica was the best plumber i ever had..courteous..knowledgeable and a complete professional..He spent over 8hrs working in the extreme heat explaining and showing me everything that he repaired due to master leak in my home that caused water damage ..a total asset to have on your staff ..If needed i will surely ask for him again ..the best Plumber ever!! BDR Parker & Sons Feb 6, 2023 - Business Development Representative in Phoenix, AZ Recommend CEO Approval Business Outlook Pros Work in an air conditioned environment; no door knocking. Good service paid them and I was very happy. Now the heating unit portion is not heating. page 5. A free inside look at company reviews and salaries posted anonymously by employees. Stayed to make sure it was working. Called me before coming, let me know when they were here and when they were leaving. Report. Management is good and cares about employees. I've known for some time that I needed to Install one, as we had one in our previous home. -Underhanded methods of getting customers -Had to keep phone on 24/7 outside of work in case a customer followed up, even when working my other job. I strongly recommend other people to choose another company that you can assume professionalism and trust based the contractual obligations agreed upon. They should be ashamed of themselves!!! Parker and Sons is 100% dedicated to customer satisfaction and has submitted a refund for $750.00. Lastly, this guy was supposed to "have experience with Solar systems". Offer is valid for existing location only. Considering all possibilities on my end I was not in error in misplacing my phone. And why didn't they honor it? Why was I not contacted? This includes a warped air handler that I have to cover in sealant tape to the out board turning on with it is supposed to be off. Add an outlet for a new TV and outlet in garage. Now the second issue is talking to his manager 2. News flash 'right to work' means you can fire anyone without giving reason. Grow your business. Install or Replace a Heat Pump. 6pm time frame. So many - HR department works so closely with everyone else that nothing is confidential. I have 2 a/c in my house is about 3900 sq ft. My other a/c is 5 ton and it works great. Bait and switch sales tactics are illegal. Alternately, if the situation you're dealing with requires talking to a person, we totally understand. Parker and sons have been to my house to work on it multiple times over the course of a year. As a matter of policy, BBB does not endorse any product, service or business. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The managers don't communicate well at all. Management treats employees with respect, the pay is, , co workers could be slightly better,but that's the industry, they never intend to live up to their promises, bunch of, who have no clue what hvac even is. all they want is accessories being sold.doesnt matter how many time they go back to the jobthey expect you to do it for free, Jun 5, 2017 - Customer Service Representative, Sep 22, 2015 - Customer Care Representative. Suggest edits BIRDEYE FOR BUSINESSES This profile is powered by Birdeye. This was less than 3 months after repairs. Having problems? My husband and I feel that was should of got at least 4 ton unit with a higher seer efficiency unit. License: Not Required. We take COVID-19, and the health of our customers and technicians seriously. 05/01/22, I turned on A/C units and they were not cooling. When our AC went out, my first call was to our home warranty company, but they couldn't get anyone out to see us for 5 days, which is an outrageous amount of time to be without AC in Arizona! I contacted Parker and Sons and asked for a refund of my $285.78 annual maintenance plan. They show up on time and most importantly they know what they are doing. Having problems? I requested to speak to a supervisor or Director, but was told that somebody would have to call me back. The cost would've been $700+. We are very . Erin S. Parker & Sons is amazing. I had purchased a new faucet online myself. Parker & Sons is amazing. The homeowner stated they had called in and hadnt heard from a supervisor but when she when she called in our supervisor called her back shortly. Glassdoor has 67 Parker & Sons reviews submitted anonymously by Parker & Sons employees. He was absolutely correct. Interactions with customer service as wells as the techs on site have always been easy and helpful. I think a lot of people stick around because we make such good money. 08/08/22, I noticed the 3.5 ton unit was no longer running efficiently. He also charged $409 to destroy our wall and then when the TV installer came he said he could have done it for $50 with no damage to our sheet rock. Was told a tech would be out today to replace parts. Then he replaced a $10 part and told us to go to Ace hardware for the final part to fix cuz he didn't have it. The a/c was running constantly and my electric bill was sky high. , Plumbing or electrical make your first call to Parker And Sons. Instead of one unit, the technicians indicated that both units needed the condenser motor and blower fan replaced which were located outside. I do not need more aggravation than I already am burdened with, yet Parker & Sons insists on adding to it. Ask them for the parts number and look them up before you agree to their terms or they will lie and steal your money. Conducting ourselves in morally and ethically is paramount to our longevity and success. - owner buys cheap equipment, Good pay
We also have a Tucson site. Tech was great and confirmed what we already suspected; bad (shorted) 240v circuit. Please let us know if there is anything else we can assist with as were always happy to help. - hours vary a lot
Parker and Sons consumer reviews, complaints, customer service. He made my day. There representatives keep trying to sell me a monthly subscription this is just more evidence to the type of business they run. Parker & Sons accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check. Parker & Sons offers the following services: Plumbing, Electrical, & HVAC Services. Thank you Diana and Charles for recommending us. Parker & Sons looks forward to working with you again! I discourage anyone from using Parker and his greedy Sons. My husband call him three times the other day .No return call. How is it possible the install quote increased by almost 4x? I guess they dont check their workers. (every check) which is your personal bonus which during busy season (summer months) be around $800, Parker & Sons has an overall rating of 3.8 out of 5, based on over 67 reviews left anonymously by employees. But they CAN'T keep newcomers because all they get a taste of is, Get started with your Free Employer Profile. Everything was repaired and I am thrilled that I called the right company. Heating. Verify your email to use filters. There are still labor laws to abide by! the technicians were on time, friendly and very professional. This is the reason I switched from my previous company! That's the absolute basics and he lied about it. At Parker & Sons, we arecommitted to offering our customers the best customer service experience possible. Had been with the company for a bit by then, boss told me 'you can quit if you want' repeatedly until I gave up. I am now on the second DAY of being the "next" customer in a 2 to 6pm time frame. Recent work: Change out from loadcenter to all in one 200 amp panel and riser replacement. Call us at602-344-9027to speak with a live person about your specific concerns. Great pay. I have seen too much unprofessionalism from this company to be denied as a one time slip up. Im still waiting! They were excellent, professional and friendly. Parker and Sons insights Based on 13 survey responses Areas for improvement General feeling of work happiness Energizing work tasks Time and location flexibility Hiring explanation from the reality once working at P&S Senior Service Plumber (Former Employee) - Phoenix, AZ - August 31, 2021 Parker And Sons Cooling, Heating & Plumbing has been keeping people in the Phoenix, Arizona metro area comfortable with expert heating, cooling and plumbing service since 1974. To do the work were absolutely wonderful secure circuits throughout your home with their money this... The reason I switched from my previous company was the guy in,... Hire people they somehow forget to tell them about the OT parker and sons complaints also no lunches some days about.... 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