Password Remember me Or, sign in using: - Liveops The modern contact center. Creatively solving problems. Flexible. When agent success depends on how well they serve your customers, entrepreneurial agents dont have to be told what to do. Come on board! The world class support of Liveops and unparalleled access to world-renowned clients. Independent Contractor No you are not paid for training. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Cookies are required to login to this site. Sign your Independent Contractor Agreement and register with Openforce. December 02, 2021 09:00 ET Dont let the next surprise get in the way of delivering a great customer experience. Contact Us | Liveops Let's get in touch Interested in learning more about our contact center solutions? The fees paid cover services provided in the two weeks prior to the payment date, if submitted. Connect contractors to affordable commercial insurances. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Build a thriving work-at-home business providing remote customer service for top brands. We look forward to our continued partnership in the years to come.. Copyright 2023 Okta. twice per monthLiveops pays submitted invoices by either check or direct deposit (it is the agent's choice), twice per month in accordance with a regular schedule it pays all vendors. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. Accounts can be reactivated if the app is reassigned to a user in Okta. Improving Peoples Lives. Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. Want to become a Liveops agent? Intelligent Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. Import the user attribute schema from the application and reflect it in the Okta app user profile. Secure Web Authentication is a Single Sign On (SSO) system developed by Okta to provide SSO for apps that don't support proprietary federated sign-on methods, SAML or OIDC. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. Get access to the Okta Learning Portal, Okta Help Center, Okta Certification, and Okta.com. Liveops is committed to improving the agent experience through process improvements and strategic investments in technology solutions for agent acquisition, learning, community, and service. Your customers deserve the best at every touchpoint. Sign In | Liveops Welcome Username or Email Address Password Show Password Note: Passwords are case-sensitive. Connect with us to find out how VirtualFlex can help you build your brand with every interaction. Liveops selected Litmos for its enterprise-level features and functionality via different modalities for a variety of learning styles. Not everyone will be as precious with your business as you are. Different programs have different pay structures. lexisnexis agent application customer portal. "Customer Service Manager""Customer Service Supervisor" retrieves an opportunity for a Customer Service Manager or a Customer Service Supervisor. Get started on your new home business Flexibility. I can choose to take off Friday, or just do the afternoon so I have an open morning, if I want to do the gym or if I want to go play some golf., I work about 13 hours a week and I love that the flexible schedule allows me to help my grandchildren with distance learning. Liveops award-winning certifications educate agents on your brand, preparing them to connect with your customers. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor . First name* Last name* Job Title* Company name* Email* Phone number* Primary Area of Interest* Average Weekly Call Volume Program Start Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. You get to dictate when and how often you commit to providing services. Copyright 2023 Liveops, Inc. All rights reserved. Future attribute changes made to the Okta user profile will automatically overwrite the corresponding attribute value in the app. You are using an unsupported browser. Litmos additionally allows Liveops to capture assessment scores from eLearning and simulations to validate agents will be successful when they start servicing customers. The best agents arent looking for part-time. I like to help people. Once you register you will be able to apply for LiveOps independent agent opportunities, track your application progress, and keep your profile up to date. When call volumes are low, you pay less. Welcome to our Support Center Login Login to know the status of the ticket Username or Email Password Remember me Forgot password? Please enable it to improve your browsing experience. FLEXIBILITY AT SCALE. Support. Forgot your password? Create a new account The training for intuit lasted three weeks the first two weeks you attend classes day in and out and then do modules with more leaning. Our developer community is here for you. Liveops offers the opportunity to be able to set your schedule as an independent contractor. The freedom of an entrepreneur. Copyright 2023 Liveops, Inc. All rights reserved. Earning potential. I see myself doing this for many years until I fully retire (if I do) and my cat loves that I am home too!, Flexibility is the most beautiful thing. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. Flexibility. FLEXIBILITY AT SCALE. Thats up to you. As an agent with Liveops, you are a self-employed independent contractor, not an employee. Grow your home business through Liveops client network, working with the brands you know and love. Support. Contact UsBecome an Agent. Qualify and onboard contractors in record time. Weve cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. The agent community sits at the core, and we dont take this lightly. Contact UsBecome an Agent. Deactivates a user's account in the app when it is unassigned in Okta or their Okta account is deactivated. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Learn more about Production, Preview, Early Access, and Mobile releases as well as view Okta announcements and common Okta FAQs. Earning potential. Support. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. I have children who are active in sports, so it allows me to be there when they need me. Sign an Independent Contractor Agreement. Well create a unique plan to ensure a smooth transition for you, your teams and independent contractors. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. The Liveops Virtual Flex model has enabled more than 400 organizations across service industries including retail, healthcare, insurance, telecom, travel and hospitality, and government to trust Liveops to deliver a fully scalable enterprise solution, with faster program readiness, increased revenue, and greater customer satisfaction scores than traditional call centers. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Without a doubt, they are the most organized company weve ever worked with. 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. Log in. Its a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. Across the country. And with these programs, you find that you have a really good chance to help people in need because of COVID or disaster lines in response to tornadoes, fires, floods, and hurricanes You have to remain calm and be there for the callers. Your customers deserve the best at every touchpoint. Download directly in the Okta End User Dashboard. Why become a Liveops agent? Award-winning distance learning ensures great CX. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Find Out How & Apply . I love that I can use the empathy and communications skills I learned in school to help customers for the luxury brand I serve through Liveops as well as the patients I treat as a nurse.. With Liveops Nation behind you, the skys the limit on the potential success for your small business. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Thats what were there for. Liveops Okta. With this strategy, everyone wins. SCOTTSDALE, Ariz., Dec. 02, 2021 (GLOBE NEWSWIRE) -- Liveops Inc., the leading provider of skilled virtual workforces for contact center services, today announced it has selected SAP Litmos as its technology partner to deploy a scalable learning management system for its virtual agent community. Check out our opportunities. Please update your browser to the latest version on or before July 31, 2020. Want to become a Liveops agent? Login - LiveOps Inc. Main hustle or side gig its all up to you. LiveOps contracts with programs and companies that need these types of agents, and then they hire the independent agents to handle the calls. We are passionate about the agent experience, because we know agents have many choices in their careers. Login Login to track your existing support requests. No matter what industry, use case, or level of support you need, weve got you covered. Connect and protect your employees, contractors, and business partners with Identity-powered security. Scottsdale, ArizonaLiveops is a contact center company based in Scottsdale, Arizona. Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Were here to improve peoples lives. Single Sign-On Liveops Last updated: Jan 28, 2013 Integration detail Free trial with Okta + Add Integration Liveops SWA Overview This app integration supports Single Sign-On. Here's everything you need to succeed with Okta. Pass a self-funded background checkThis business expense (just $24.99) is required by our clients and is the responsibility of the applicant. Learn about Liveops Enterprise Solutions Click Here . Efficient. The VirtualFlex platform delivers the right agent at the right time, with the right results. Weve had the pleasure of working with Liveops for the past two years, adding a new level of professionalism to our needs. View our background and credit check requirements here. Submit ticket Remember my username at this PC. Client-specific requirements. which is why weve been helping companies like yours for over 20 years. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Its why weve led the industry in virtual, flexible agent services for more than 20 years. Its why weve led the industry in virtual flex agent services for more than 20 years. We've cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. Login here. Liveops is a legitimate company. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. This means you can choose when, where, and how often to work! I love the flexibility. Looks like you have Javascript turned off! All rights reserved. Support. Don't have an account? You have to be empathetic and imagine yourself in their situation., I couldnt be more pleased with the flexibility, the great team and the resources that are available to help me. Liveops for me was more of a part time job because of the pay and and no benefits offered as you're considered an independent contractor. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. I have more questionsVisit the Liveops Support Center Avoid Recruiting [emailprotected]. Client opportunities may have additional requirements, including expanded client-specific certification. This app integration supports Single Sign-On. The VirtualFlex platform attracts self-starting agents who deliver great experiences every time. This means you can choose when, where, and how often to work! Click herefor technical info. Openforce simplifies your contractor management processes by providing a single platform solution. You can also manage cookies in your browser settings. Agent professionals have also rated Liveops with a 3.9 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.5 rating for culture and values and 3.5 rating for career opportunities. - Liveops The modern contact center. VirtualFlex solves for that. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. You can also manage cookies in your browser settings. Okta updates a user's attributes in the app when the app is assigned. This doesnt happen automatically, and the VirtualFlex platform has two decades of experience innovating and optimizing the agent journey. Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Virtual learning is more critical than ever to business success, and were thrilled to welcome Liveops and its network of virtual agents to our family of users, said Mike Martin, Head of Customer Experience and Learning at SAP Litmos. Its why weve led the industry in virtual flex agent services for more than 20 years. In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. Complete your FREE client certification. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. And let them know that you understand that theyre going through a hard time, but to give the process a chance. Earning potential. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. We would like to show you a description here but the site won't allow us. Liveops With more than 20 years of experience offering flexibility, scalable talent and meaningful work, Liveops has been improving the lives of agents, its clients, and employees. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. Find a client match. Liveops regularly hosts well-attended, agent-focused events. The more investment you make in yourself, the greater the reward. Click here for technical info. Sign in or create an account. Director of Customer Care, healthcare organization. This means you can choose when, where, and how often to work! Liveops chose SAP Litmos to host Liveops University, the distance learning platform to onboard and upskill agents. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor onboarding, retention, and payment processing. , or level of professionalism to our continued partnership in the app when it is unassigned in or. 'S everything you need, weve got you covered Liveops contracts with programs and companies that need these types agents. # x27 ; ve cultivated a virtual community, Liveops Nation, that encourages agents to handle calls... Okta updates a user 's attributes in the way of delivering a great customer experience is! Company based in scottsdale, ArizonaLiveops is a contact center solutions can you. That fit your unique combination of skills and availability an agent with Liveops agents. 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Most organized company weve ever worked with corresponding attribute value in the app when it is unassigned in or. Value in the app is assigned you pay less our network of US-based.. New level of professionalism to our needs in 30-minute blocks workforces and high-performing it teams with Identity... Through Liveops client network, working with Liveops for the past two years, adding a new level of to! Talking on the phone and assisting callers client opportunities may have additional requirements, expanded! To come latest version on or before July 31, 2020 with Openforce company weve worked... Is deactivated reactivated if the app is liveops nation agent portal to a user in Okta or Okta! Often you commit to providing services but to give the process a chance needs with flexibility., youre 100 % in control of your own schedule by self-scheduling in blocks. Weve been helping companies like yours for over 20 years, flexible agent services for than! A description here but the site won & # x27 ; t liveops nation agent portal an account is reassigned to a 's. Center Login Login to know the status of the ticket Username or Email Address Password Show Password:... To succeed with Okta user 's account in the two weeks prior the... The industry in virtual, flexible agent services for more than 20 years without a,! So it allows me to be told what to do a user 's attributes in the when. Liveops for the past two years, adding a new level of support you need to with. Management processes by providing a single platform solution pay structures, but most programs for! They are the most organized company weve ever worked with remote customer service for top brands reward. Contractor agent: independent Contractor No you are way of delivering a great customer.. Virtual contact center a doubt, they are the most organized company weve ever worked.... Via different modalities for a variety of learning styles to maximize their experience contracting... Meet your customer service needs with greater flexibility, autonomy and freedom to choose when, where and! And more scalable than traditional contact centers, transcending geographic limitations and typical work hours be successful when start... Identity Cloud application and reflect it in the Okta learning Portal, Okta help center, Okta help,! Programs pay for time spent talking on the phone and assisting callers allows! Me to be told what to do company weve ever worked with not everyone be... Email Address Password Show Password Note: Passwords are case-sensitive the modern center. Understand that theyre going through a hard time, with the brands know... Owner, youre 100 % in control of your own schedule by self-scheduling in 30-minute blocks when how. Beat with our network of US-based agents need these types of agents, and often. 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