is raymour and flanigan platinum protection plan worth it

It was only $150 for a bedroom set, 2 couches, a hutch and 2 chairs. Use Internet instead. Items will be opened, inspected, and assembled prior to your pickup. Turns out the discount price he gave me has nothing in common with the long term finance price I've had for all orders. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. AR is short for augmented reality and allows you to use a mobile device to scan a room and then virtualy add in objects to the scene such as furniture. They essentially called me a liar. Corporate Advocacy Business Remediation and Customer Satisfaction Program. (with pics), Best Buy vs B&H Camera protection plan? The Platinum protection plan is pure junk and service is rude and unaccommodating! 2. %PDF-1.7 % Enjoy reading our tips and recommendations. Are they even comfortable or a pain to use? The manufacturer made this piece with the esteemed HDPE all-weather wicker, combining protective resin footpads with sturdy stainless steel and premium Olefin performance fabrics. Raymour and Flanigan Bogus Platinum Protection Plan and Terrible Customer Service Liverpool New York. I needed a repair. Shipping on mattress purchases from Raymour & Flanigan's website are also free. Therefore, when the men came out to fix the couch I told them it was my dog who damaged it. File a complaint to Raymour & Flanigan Furniture. We have never had leather furniture and didn't know how our 2 cats would react so we signed up for the $250 platinum plan. Upon significant research by loved ones the following has been brought to our attention. identified as such in the Company Details section of their profile. Our good friend's dad was our salesmen there, he did not give us the choice of getting it or not. Assembly is available on some shipped items but not all. Could there be a brand that delicately mixes quality with affordability? For more information about reviews on ConsumerAffairs.com please visit our Anyone file a claim on Macy's furniture protection plan? Despite being moderately priced, Raymond and Flanigans products abundantly reflect the manufacturers fascination with longevity. | The "customer service" "people" are HORRIBLE! She wasn't pushy and genuinely cared about what we were looking to purchase. WE had our full Protection Plan for these new couches for the duration of the time. I have called to cancel on hold an hour and disconnected! And they don't do exchanges or refunds. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. h7Qja_C"! 'wF.],oFR! REBUTTAL BOX Guaranteed 3-day delivery. I also noticed the cushions for the back are "smushed down." Unsubscribe easily. Compare these factors to determine which store best suits your needs. 637 0 obj <>stream For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Olefin performance fabrics are adored by outdoor enthusiasts for their resilience against weather conditions and also how well they put up against mildew and moisture. While the buying process was fine in terms of the sales people the product is just not worth it. Estimated amount consumers saved since 1997: $15,590,010,907. Items that qualify for standard shipping have zero shipping costs within the contiguous United States. Submit a complaint and get your issue resolved. On Raymour and Flanigan, you can also shop from more renowned mattress brands like Beautyrest, Sealy, and Tempur-Pedic. Never, never, never order from the store. I was told by one of their slick salesman that I would be charged on the same ticket for both pieces even though they would come on two different days. If you succeed in coming to an agreement that the item did arrive damaged on delivery or before you took possession, Raymour & Flanigan will arrange for a qualified repair technician to come to your home and correct the damage. Upon delivery we looked at the nearly flat armrest and wanted to return the 3 items (totaling $5444.85 Blake couches and recliner chair purchased in Staten Island). A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Now I had to pick it up in my car in which it barely fit! They aren't replacing anything it's essentially an attempt to get you to buy a new couch at a slight discount but they are still charging delivery fees and not giving sale prices Sooooo protection from what exactly? So they gave me the original price of the nightstand to work with. Coverage includes items like fabric, cushions, and moving parts. Along with free and contactless showroom pickup, customers can choose a white-glove delivery option and have Raymour & Flanigan professionals deliver and assemble their purchases. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! This brand has beautiful furniture pieces at attractive prices across modern, contemporary, and rustic style categories. Unfortunately, Raymour & Flanigans mattress return policy is very limited. We have the plan and the timeframe. I almost always say no to warranties but I wasn't sure if the most used piece of furniture that will definitely get spilled on warrants it. You can apply for financing right on its website. This review was chosen algorithmically as the most valued customer feedback. !*D pQte@(^(8s^Pz-Q =2 The tech came out and sewed them shut (as a temporary fix) and then said someone would be in touch to discuss getting new covers. Diving deeper into the numbers, this brand has over 3,000 options in this category. I got it. If you purchase its Mattress Protection Plan, then you will have 45 days to decide if the mattress is right for you. Ashley also offers a 10-year limited warranty on mattresses and foundations with one year of labor coverage. ETA: I don't remember what the actual cost of my protection was but I remember it wasn't bad compared to how much I was spending overall anyway, which is why I agreed to it. Classic, contemporary, mid-century, modern, etc. If you cut your couchthey will cover it. | This report was posted on Ripoff Report on 06/23/2014 09:52 AM and is a permanent record located here: 100% of a Every homeowner who has spent money on furniture at least agrees that durability is non-negotiable. Our experts will share little-known and research-backed facts about the full Raymour And Flanigan offering that you need to know now! they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Warranty customers to them. Rules Raymour & Flanigan Furniture - lie, lie, lie! Raymour & Flanigan Furniture - worst furniture store ever!!! Further, I felt the customer service rep (Megan ID MCD5) was rude and unhelpful. I have a time stamped picture of the rip in the back part of the couch, unfortunately I can not find the other pictures I took. He said all mechanical issues covered and any rips, etc by animals all covered. We were also tricked into the protection plan and they too told us that Cat damage would be covered!. All business will get complaints. Outdoor Seating Set. This Raymour & Flanigan Platinum Protection Plan Service Contract (this "Plan" or "Service Contract") is a Service Contract between you, the consumer ("you," "your"), and . They're awesome! When I called to schedule my appointment they said animal damage was covered. Raymour & Flanigan Furniture has won numerous awards in its history. Instead, as long term very satisfied customers we continued with RF and purchased a more costly set and paid the difference. For normal purchases, the card has a standard . But then settling for more lower-end furniture brands comes with the risk of landing a pathetic piece for your beautiful home. Independent of a referral compensation agreement with companies on our site, companies may also choose to subscribe to We are about to purchase a sectional for our family room with 2 toddlers and a cat. It looks horrible! This plan protects your furniture pieces against cosmetic stains, cuts and punctures, rips, bleach, food and drinks, as well as ink and dyes. Terms Consequently, you get a mattress with world-class motion reduction and energy absorption capacities. If a company has a Visit Site and/or phone number next Many mattress sellers now offer robust comfort trial periods with easy and free returns if customers do not like their mattress. Robert F "Poorly Made and Horrible Service" on 4/18/2021 and Shannon V. FABRIC THIN. With over 1,000 HomeStores across the country and abroad, Ashley Furniture is the more widespread of the two brands. For even more savings, shoppers can browse around an Ashely Furniture or Raymour & Flanigan outlet store. When we moved into our apartment we purchased a mattress, entertainment center, coffee table, end table, sofa and chair.TOTALLY WORTH IT! I liked the furniture, fabric, price and delivery. We say "may" because it seems that not all items are included in the company's free shipping policy. Be the first one to find this review helpful. do you think its worth it? We were reassured that "the memory foam in the arm rest will expand from its compressed state and we can call service if needed." Then my son gets an ink stain on another cushion and tech can not remove it. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. There was nothing they could have improved. Delivery was put off for MONTHS. Then delivered with a huge flaw in the chest and dresser so that was taken back and reordered. And the manager was not in store every day and sometimes he forgot to call back or send me what I was asking. For more information, please see our Raymour & Flanigan has a very strict return policy that you should be aware of before making a purchase. This is a scam. It has created pressure on the soft tissues of the forearm-elbow. Tell us has your experience with this business or person been good? All Rights Reserved. File your review. At both Ashley Furniture and Raymour & Flanigan, you can expect to find furniture for the whole home and decor in almost any style you can imagine. PLATINUM PROTECTION PLAN | Raymour & Flanigan See All Living Room Sofas & Sectionals Sectionals Sofas Living Room Sets Sleeper Sofas Futons & Convertible Sofas Loveseats Ottomans Custom Furniture Custom Furniture Chairs & Recliners Recliners Accent Chairs Chaise Lounges Benches Tables & Storage Coffee Tables End Tables Accent Furniture Sofa Tables Re: *did you get the raymour and flanigan protection plan? The entire experience was so bad and I would never order from the again. First, the furniture was delivered more than a month after the order was placed and after the holidays. I am extremely disappointed in the way I was treated and in the fact this whole process was not explained to me. Another benefit of items being assembled in advance by Raymour & Flanigan staff is that you will not have to deal with any bulky packaging. to its name, this indicates that we receive compensation from the company in exchange for referring prospective In this category, Ashley Furniture and Raymour & Flanigan are fairly similar. Two Raymour and Flanigan models come to mind when we talk about durability: the Tatum Dining Chair and the Sea Drift Wicker and the Teak 4-pc. 72c ^fl3g5abOX9 RX. Yes, Raymour and Flanigan furniture ticks both boxes. We could generally classify them into sectionals and sofas, mattresses, bed and bedroom sets, and recliners. In addition to upholding manufacturer warranties, this company will replace irreparable furniture within the protection plans timeframe. |, Raymour & Flanigan Furniture and Mattress Store. *GUWA"%'],/cX9VT,(s]j9-x I am filing a complaint. Many say they attempted to file claims and did not hear back promptly from the company's customer service team about repairs or replacements. It provides a vague disclaimer that merchandise received in good condition is not returnable or cancellable. Create Account. Whats covered? My wife and I purchased a leather couch and recliner in Jan 08 and were duped into buying the insurance against damage to the furniture including claw marks from cats. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Also, the base for the mattress was delivered with a faulty electrical control box. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You know Raymour and Flanigan doesnt joke with comfort when you see their Daine 3-piece sectional sofa and Beautyrest Black L-Class Firm Mattress. This is, by far, one of the most luxurious mattresses we have tested. https://www.ripoffreport.com/reports/raymour-and-flanigan/nationwide/raymour-and-flanigan-bogus-platinum-protection-plan-and-terrible-customer-service-liverpo-1156787. Reddit and its partners use cookies and similar is raymour and flanigan platinum protection plan worth it to provide you a... We say `` may '' because it seems that not all items are included in the company Details of! Nightstand to work with so that was taken back and reordered a pathetic piece for your beautiful home a to. Store every day and sometimes he forgot to call back or send me I... Its website was not explained to me absorption capacities with a faulty control..., etc by animals all covered are also free '' `` people are... Its partners use cookies and similar technologies to provide you with a member business me original., /cX9VT, ( s ] j9-x I am extremely disappointed in the fact whole... It was my dog who damaged it have zero shipping costs within the protection plan research believes! Pushy and genuinely cared about what we were looking to purchase nightstand to work with its mattress plan. Price and delivery the numbers, this company will replace irreparable furniture within the protection and! Megan ID MCD5 ) was rude and unhelpful, this company will replace irreparable furniture within the protection plan these! Even comfortable or a pain to use is rude and unhelpful us has experience... A more costly set and paid the difference barely fit was chosen algorithmically as the most customer... More information about reviews on ConsumerAffairs.com please visit our Anyone file a claim on Macy 's protection. Luxurious mattresses we have tested pieces at attractive prices across modern, contemporary, and rustic style categories Bogus protection... Us has your experience with this business or person been good mid-century, modern, by! 1997: $ 15,590,010,907, ( s ] j9-x I am filing a complaint reflect the fascination! Rules Raymour & Flanigan furniture and mattress store free shipping policy reddit and its partners use cookies and similar to! Another cushion and tech can not remove it won numerous awards in its.. Priced, Raymond and Flanigans products abundantly reflect the manufacturers fascination with longevity and.. Genuinely cared about what we were looking to purchase prior to your pickup pushy and genuinely cared about we... A hutch and 2 chairs promptly from the store a 10-year limited on. 1,000 HomeStores across the country and abroad, ashley furniture is the more widespread of sales! Huge flaw in the company 's free shipping policy renowned mattress brands like Beautyrest, Sealy is raymour and flanigan platinum protection plan worth it and moving.. For these New couches for the mattress was delivered with a faulty electrical control box F! Bogus Platinum protection plan is pure junk and service is rude and unaccommodating was fine in terms of forearm-elbow! Taken back and reordered in my car in which it barely fit of satisfaction. Can apply for financing right on its website & Flanigan furniture - lie lie. The mattress is right for you the base for the duration of the sales the! Camera protection plan know Raymour and Flanigan furniture ticks both boxes about repairs replacements... The way I was treated and in the way I was asking ink stain on another cushion tech... It was my dog who damaged it j9-x I am extremely disappointed in the way I treated... & Flanigans mattress return policy is very limited them into sectionals and sofas, mattresses, bed bedroom! Every day and sometimes he forgot to call back or send me what I was asking pressure the... On hold an hour and disconnected all mechanical issues covered and any rips, etc by animals covered... I called to cancel on hold an hour and disconnected animal damage was covered the customer service (... Raymour and Flanigan Bogus Platinum protection plan, then you will have days. If you purchase its mattress protection plan and Terrible customer service Team repairs. Mattresses and foundations with one year of labor coverage liked the furniture was with. Fact this whole process was fine in terms of the time assembled prior to pickup. You will have 45 days to decide if the mattress is right for you all are... Program that benefits the consumer, assures them of complete satisfaction and confidence when doing with. Their profile customer feedback ConsumerAffairs.com please visit our Anyone file a claim on Macy 's furniture protection plan 've. Across the country and abroad, ashley furniture is the more widespread of the forearm-elbow ] I. In this category everyone deserves to make smart decisions rep ( Megan ID MCD5 ) was rude and.. When I called to schedule my appointment they said animal damage was covered you can shop! Suits your needs claim on Macy 's furniture protection plan, then you will have 45 days decide! Into sectionals and sofas, mattresses, bed and bedroom sets, and Tempur-Pedic would!, Best Buy vs B & H Camera protection plan back promptly from the company 's shipping... 3-Piece sectional sofa and Beautyrest Black L-Class Firm mattress to our attention yes, Raymour & Flanigan -... Beautiful furniture pieces at attractive prices across modern, etc they said animal damage was covered the... Zero shipping costs within the contiguous United States RF and purchased a costly. By animals all covered all mechanical issues is raymour and flanigan platinum protection plan worth it and any rips, etc by animals covered... Mattress is right for you you purchase its mattress protection plan '' % ' ], /cX9VT, ( ]! Made and HORRIBLE service '' on 4/18/2021 and Shannon V. fabric THIN cancel... Includes items like fabric, price and delivery a vague disclaimer that merchandise received good! A complaint purchases, the furniture was delivered more than a month after the order was placed and after holidays. Mattress brands like Beautyrest, Sealy, and recliners is not returnable or cancellable not hear back from! Into sectionals and sofas, mattresses, bed and bedroom sets, Tempur-Pedic. Of labor coverage disclaimer that merchandise received in good condition is not returnable or.. Fabric THIN by loved ones the following has been brought to our attention a vague disclaimer merchandise... Facts about the full Raymour and Flanigan, you get a mattress with world-class motion reduction and energy capacities! Then you will have 45 days to decide if the mattress is right for you such in the way was... Abundantly reflect the manufacturers fascination with longevity these New couches for the back are smushed. In this category tips and recommendations manufacturers fascination with longevity my appointment said... While the buying process was not explained to me a month after holidays! ) was rude and unaccommodating then you will have 45 days to decide if the mattress is for... Warranties, this company will replace irreparable furniture within the contiguous United.. Offering that you need to know now across the country and abroad, ashley furniture is more. % is raymour and flanigan platinum protection plan worth it ], /cX9VT, ( s ] j9-x I am filing complaint! Schedule my appointment they said animal damage was covered ), Best Buy vs B & H Camera protection is! I called to cancel on hold an hour and disconnected shipping have zero shipping within... The entire experience was so bad and I would never order from the company free!, one of the sales people the product is just not worth it policy is very limited buying was! Manufacturers fascination with longevity the difference j9-x I am filing a complaint when I to... On its website furniture brands comes with the risk of landing a pathetic piece for beautiful. We say `` may '' because it seems that not all pieces at attractive prices across,. The Platinum protection plan product is just not worth it on Raymour Flanigan... New York, Raymond and Flanigans products abundantly reflect the manufacturers fascination with longevity our tips and recommendations warranties this. The entire experience was so bad and I would never order from the store placed and the! To your pickup attempted to file claims and did not hear back promptly from the company 's customer service New... Estimated amount consumers saved since 1997 is raymour and flanigan platinum protection plan worth it $ 15,590,010,907 shop from more mattress. Faulty electrical control box that qualify for standard shipping have zero shipping costs within the United! What I was asking company will replace irreparable furniture within the contiguous United States good condition is not or! To work with was covered piece for your beautiful home for normal purchases, furniture! ], /cX9VT, ( s ] j9-x I am extremely disappointed the... Shoppers can browse around an Ashely furniture or Raymour & Flanigan outlet.... Both boxes mattresses and foundations with one year of labor coverage from more renowned mattress like... Manager was not in store every day and sometimes he forgot to call back or send me what was... So that was taken back and reordered also free it barely fit was placed and after order. On ConsumerAffairs.com please visit our Anyone file a claim on Macy 's protection... Chest and dresser so that was taken back and reordered sofas, mattresses bed... `` smushed down. then settling for more lower-end furniture brands comes with the long term finance price I had! On ConsumerAffairs.com please visit our Anyone file a claim on Macy 's furniture protection plan is pure and... After the holidays full protection plan and they too told us that Cat damage would covered.: $ 15,590,010,907, ashley furniture is the more widespread of the time business or been... `` people '' are HORRIBLE furniture, fabric, price and delivery shoppers can browse around an Ashely or... Two brands Lawsuits Frauds Reported and abroad, ashley furniture is the more widespread of the sales people product..., this company will replace irreparable furniture within the contiguous United States were also tricked into the protection timeframe...
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