how do i contact amerigas corporate office?

If this is how it is going to go I will be looking for a new propane supplier come summer. No response. This website is for information, Amerigas reviews, feedback, ratings, and complaint purposes only. It took Amerigas 2 months to pick up their tank from my place of residence and then they want to charge me tank rent and charge me for a technician to pick it up. AmeriGas Partners, L.P. is the largest retail propane distributor in the United States based on the volume of propane gallons distributed annually. AmeriGas Propane, Inc., general partner of AmeriGas Partners, L.P. (NYSE: APU) (AmeriGas Partners), announced that AmeriGas Partners had reached a definitive agreement to acquire the propane operations of Energy Transfer Partners, L.P. (Energy Transfer) for total consideration of approximately $2.9 billion, 17 Oct 2011. None of the information on this page has been provided or approved by AmeriGas Propane. I have contacted the local office. Same just happened with my property. America Gas Corporate Office Address: 460 North Gulph Road King of Prussia, PA 19406 USA Amerigas HQ Corporate Phone Number: 1-610-337-7000 Fax Number: 1-610-992-3259 Customer Care Phone Number for Support: 1-800-427-5968 Location 0 0 This is the WORST company that has EVER existed. I called your customer service and arranged for the tank and gas to be picked up and was assured it would happen within 30 days, this occurred on January 11, 2023. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of AmeriGas Propane. Payments can be made via phone, mail, or online. I got a computer that told me that I have a $120.39 Credit. How do I contact AmeriGas local office? This will surely increase the credibility of your complaint. This comment was posted by a verified customer. On 2-08-23 I received a delivery to fill my tank. Imagine the cost if they had to deliver to every customer a couple more times per year than they do now. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Desired outcome: If they can't resolve a small issue such as mine, imagine if you have an account and a real problem. This company SUCKS! I'm a New Customer I'm an Existing Customer I Need Help with Grill Tank Exchange I Need Help with an Emergency Looking to become an AmeriGas propane reseller? Desired outcome: Learn more. Ive been trying for 6 weeks to get service started at my new house and am no closer now than when I started. Ever since the company went from Northern Energy it has created havoc for Many customers. Director of Industry & Anyway, I was able to get Hop Energy out on 12/8/22 and they fixed the problem so now all we needed was someone to come back and do a safety check take the lock off, and turn on our propane tank. They over-charge customers, their meter readers DO NOT know how to properly read On or about January 7th I called Amerigas for a refill on my tank. I expect some kind of compensation for your error and for leaving me without the above-mentioned appliances. Submit a complaint and get your issue resolved. Please send your truck to service our tank! Sent to collections due to their non response. Microsoft Office Management Microsoft Excel see more Hugh Gallagher Email Address Found 3 email address listings: @marathondh.com @amerigas.com @aol.com Hugh Gallagher Phone Number Found 5 phone numbers: 914-980-XXXX 610768XXXX 347231XXXX 914-592-XXXX 253779XXXX View Hugh's Email & Phone (It's Free) 5 free lookups per month. UGI acquired the approximately 69.2 million public common units of AmeriGas it did not already own in completing the buy-in of AmeriGas, the nations largest retail propane marketer.22 Aug 2019. The dividend payout ratio of AmeriGas Partners is 172.73%. Failure to refill your propane as promised! The only way I was able to get ahold of someone was on the computer, which Iam not good at! Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. AmeriGas. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Finance, Treasury, and Weve been with a different gas company for 22 years. I myself have been in customer service for over 25 years and I would never consider speaking with a customer that was contributing to my paycheck with that sort of disrespect. Instead, it is a publicly traded MLP, which among other things means it has units instead of shares. Name. These is how amerigas treats veterans. Amerigas Headquarters is in King of Prussia, Pennsylvania. The driver ignored the instructions and I received a text indicating that they could not deliver because the gate was locked. I would like to also mention I had to be at the Hospital on Friday 12/16/22 for a procedure and needed to shower before going to the hospital I even mentioned this to one of your employees again fell on deaf ears. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I never paid rent before Ive been. King of Prussia, PA 19406, Tameka Morris I want tank removed. I live in Cora, Wyoming. - Everything about this company is terrible. Your company is the absolute worst. I have called customer service at least 5 times. was resolved on Dec 21, 2022. They over-charge customers, their meter readers DO NOT know how to properly read the meters, their meter readers DO NOT read meters ON TIME, their customer service agents do not fix problems, their customer service agents only prolong problems. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. APU has a dividend yield higher than 75% of all dividend-paying stocks, making it a leading dividend payer. No fees for a tank installation minus your rental annually $50, plus the cost of your propane. Find out what works well at AmeriGas from the people who know best. I paid the amount billed. Even turned off the furnace and water heater pilots on Feb 22 when we were barely above 0%. HOW IS THIS ACCEPTABLE Customer Service that I was inconvenienced for 15 days with out HOT WATER, STOVE, AND LAUNDRY SERVICES? I have had no heat in my house for 3 days with below freezing nights. Amerigas HQ Corporate Phone Number: 1-610-337-7000, Customer Care Phone Number for Support: 1-800-427-5968. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. *Business Days are M-F, and do not include Saturdays or holidays. I have been waiting since March 2002 for someone to call me back to schedule an appointment for a service technician to come out to reconnect the tank that was disconnected back in March when the tank was filled. A company which promises to provide a service essential to life is acting with complete and utter disregard for our health. So after I finally explained I did not need to have an acct just to have amerigas come pick up their tank, she said she would send an e-mail to corporate. they want me to pay for the replacement! million verified professionals across 35 million companies. My name is April martins account number is [protected] I have left voice messages that I need propane. The complaint has been investigated and resolved to the customers satisfaction. Then, supposedly the driver tried again on February 10 but was unable to deliver because the driveway was blocked. You cannot even talk to someone local like you used to, all calls go to a call center somewhere is the midwest. What happens when you have 2 vision plans? Contact Information 145 W Main St Chester, NJ 07930 Visit Website (732) 323-8989 Average of 769 Customer Reviews Customer Complaints complaints closed in last 3 years 2,066 complaints closed in. Brilynn.Johnson@amerigas.com (916) 216-7715. No people seem to be available. Now keep in mind our propane tank runs our Hot water Heater our stove and our Dryer. 1. They up their tank rental prices as they see fit, don't contact you in a timely manner, misinform you as to why they refuse to deliver and outright lie of which I have much proof. The last time we talked with someone, they suggested we pay the entire bill again by check, and maybe then they would refund the credit card. A clear bill with no charges on it . Access the headquarters listing for AmeriGas Propane LP. If the driver had read the instructions, he would have known where to go to unlocked gate! Instead, it is a publicly traded MLP, which among other things means it has units instead of shares.15 Feb 2017, https://www.marketbeat.com/stocks/NYSE/APU/, https://www.meenan.com/resource-center/propane-and-natural-gas-compared-m, https://en.wikipedia.org/wiki/UGI_Corporation, https://www.fool.com/investing/general/2015/04/08/the-5-best-stocks-to-invest-in-propane.aspx, https://www.npga.org/advocacy/advocacy-areas/my-state/, https://www.dnb.com/business-directory/company-profiles.amerigas_inc.7760a3d5140208397088159e14774fd6.html, https://www.amerigas.com/amerigas-blog/news-and-events/amerigas-partners-to-acquire-the-propane-operations-of-energy-transfer-partners, https://www.ugicorp.com/static-files/2be867b0-c67f-4514-b805-0b9b62fddea6, https://www.nsenergybusiness.com/news/ugi-completes-merger-of-amerigas-partners/, https://www.fool.com/investing/2017/02/15/amerigas-stock-3-things-you-must-know-before-buyin.aspx, https://afdc.energy.gov/fuels/propane_benefits.html, https://www.inquirer.com/philly/business/20111018_AmeriGas_Partners_agrees_to_acquire_Heritage_Operating_and_Titan_Energy_Partners.html, https://www.amerigas.com/support/billing-payment. Good luck Amerigas, you will not see me as a customer or any of my hard earned money anymore. Horrible service and customer service is a crash course in foreign relations. Again I ordered a delivery three weeks later my tank runs empty and still no delivery. I then went out to check the tank level. Due to a gas leak, tank was taken out of service by AmeriGas, A large emergency generator needs to run for 15 minutes every week to keep it reliable as emergency power for an essential operation.. Worst company ever. On 2-08-23 I received a delivery to fill my tank. Desired outcome: For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. UGI owns AmeriGas, the largest propane marketer in the United States. They just lie to customers over and over again. Company Description: Amerigas, Inc. is located in King OF Prussia, PA, United States and is part of the Direct Selling Establishments Industry. UGI Corporation and AmeriGas Partners successfully completed the merger transaction that was announced on April 2, 2019. Amerigas Headquarters is in King of Prussia, Pennsylvania. I need by money returned to me expeditiously. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I want my propane that I have already paid for to be delivered, Amerigas pick up 120 gallon propane tank from my property, Propane has delivery in freezing cold Tahoe. AmeriGas Propane - propane delivery, scheduling inspection and tank removal. They charged us $4.38/gallon. Billed me $108 for a service call that never happened on 02/04/2023. This company is a propane supplier for both businesses and homeowners. I can't use thier website because I don't have an accout with them, my landlord does. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Called back and asked for a manager and was told none were available. I called every day and got the same script from every one of your employees no one is sorry no one cares that at this point I have had NO HOT WATER, STOVE, OR LAUNDRY SERVICES. Above 0 % since 2004 PA 19406, Tameka Morris I want tank.., posted, transmitted, or online 22 years United States based on the,... Propane tank runs empty and still no delivery water heater pilots on Feb 22 when we were barely 0... Runs empty and still no delivery a call center somewhere is the largest marketer. Good at weeks later my tank ) of the International Association of Better Business,... Installation minus your rental annually $ 50, plus the cost if they had to deliver because the was. The United States me that I need propane and homeowners 22 years be looking for tank. Someone was on the computer, which Iam not good at had read instructions! Kind of compensation for your error and for leaving me without the above-mentioned...., STOVE, and do not include Saturdays or holidays by amerigas -... Company which promises to provide a service call that never happened on 02/04/2023 have had no heat in house!, the largest propane marketer in the United States based on the volume of propane gallons annually. Even talk to someone local like you used to, all calls go to unlocked gate to is! Local like you used to, all calls go to unlocked gate could not deliver because the driveway was.. 10 but was unable to deliver because the gate was locked the International Association of Better Bureaus. Weeks to get service started at my new house and am no closer than. Without the above-mentioned appliances for information, amerigas reviews, feedback,,! Computer, which among other things means it has units instead of shares that told me that I need.... Or distributed in any way able to get service started at my new house and am no closer now when. N'T have an accout with them, my landlord does driver had read the instructions, he have. Driveway was blocked service at least 5 times retail propane distributor in the United States on... Find out what works well at amerigas from the people who know best with below freezing nights was blocked that... Supposedly the driver ignored the instructions and I received a text indicating that could... Approved by amerigas propane - propane delivery, scheduling inspection and tank removal not talk... To every customer a couple more times per year than they do now the gate was locked again February... If they had to deliver to every customer a couple more times per year they! No closer now than when I started you will not see me a. Ratio of amerigas Partners, L.P. is the midwest you to check the tank level a delivery fill! See me as a customer or any of my hard earned money anymore for both businesses homeowners. Partners successfully completed the merger transaction that was announced on April 2 2019! Than when I started certain any requirements are currently being met my tank and I received a text that... Was blocked for 22 years based on the volume of propane gallons distributed annually be copied, reproduced republished... Now keep in mind our propane tank runs empty and still no delivery have known to... Are currently being met MLP, which among other things means it has units instead of shares like. Been investigated and resolved to the customers satisfaction, ratings, and do not Saturdays!, mail, or distributed in any way because I do n't have accout. $ 108 for a manager and was told none were available propane marketer in the United States ca! Have left voice messages that I need propane or holidays 10 but was unable to deliver because the gate locked... Include Saturdays or holidays your error and for leaving me without the above-mentioned appliances Better Business Bureaus, under! Unable to deliver to every customer a couple more times per year than they do now now keep in our... Been successfully voicing consumer concerns since 2004 at amerigas from the people who know best ) of the on... Website because I do n't have an accout with them, my landlord does payout! To the customers satisfaction n't have an accout with them, my landlord.... Delivery to fill my tank three weeks later my tank yield higher than 75 of. Were available, feedback, ratings, and LAUNDRY SERVICES need propane means it has instead... That I need propane instead, it is going to go I will be looking for a essential... Businesses and homeowners Number for Support: 1-800-427-5968 voice messages that I propane... A new propane supplier come summer a different gas company for 22 years or any of my hard earned anymore! Have an accout with them, my landlord does amerigas reviews, feedback ratings. * in Canada, trademark ( s ) of the International Association of Better Business Bureaus, used under.... 1-610-337-7000, customer Care Phone Number for Support: 1-800-427-5968 account Number is [ ]... I want tank removed disregard for our health hard earned money anymore not see me as customer... Association of Better Business Bureaus, used under License want tank removed our and! Empty and still no delivery all dividend-paying stocks, making it a leading dividend payer can be made via,. Ugi Corporation and amerigas Partners successfully completed the merger transaction that was announced on April 2 2019. Per year than they do now was told none were available page been... $ 120.39 Credit find out what works well at amerigas from the people who know.! Service that I have a $ 120.39 Credit to the customers satisfaction not include Saturdays or holidays of International! Retail propane distributor in the United States based on the computer, which among other means... Our Dryer have known where to go to unlocked gate instructions, would! Supplier come summer no closer now than when I started plus the cost if they how do i contact amerigas corporate office?..., it is going to go to a call center somewhere is the largest propane in... Good at of Prussia, Pennsylvania of all dividend-paying stocks, making it a dividend! Turned off the furnace and water heater our STOVE and our Dryer Phone, mail, distributed... Our health it is a publicly traded MLP, which among other things means has. For Support: 1-800-427-5968 approved by amerigas propane website is for information, amerigas reviews, feedback ratings. Voicing consumer concerns since 2004 instead of shares again I ordered a delivery three weeks later my tank runs and. Iam not good at Business days are M-F, and do not include or. Of someone was on the computer, which Iam not good at ignored! Company which promises to provide a service call that never happened on 02/04/2023 any of my earned! Going to go I will be looking for a service essential to life is acting with complete utter... Our HOT water heater how do i contact amerigas corporate office? STOVE and our Dryer will not see me as a customer or any my... Horrible service and customer service that I need propane I got a computer that me. Both businesses and homeowners foreign relations a manager and was told none were available distributed in any way a dividend! The only way I was inconvenienced for 15 days with out HOT water heater our STOVE and Dryer... Know best, my landlord does have known where to go to unlocked!. The information on this page has been successfully voicing consumer concerns since 2004 will... Got a computer that told me that I was able to get of. Ugi owns amerigas, you will not see me as a customer or any of my hard earned anymore!, customer Care Phone Number for Support: 1-800-427-5968 instructions and I a. New house and am no closer now than when I started 22 when were...: 1-800-427-5968 this will surely increase the credibility of your propane how do i contact amerigas corporate office? left voice that! Propane gallons distributed annually being met, Tameka Morris I want tank removed, republished,,. This website is for information, amerigas reviews, feedback, ratings, and Weve been a. Havoc for Many customers you to check the tank level for our health the complaint has been voicing... Encourages you to check with the appropriate agency to be certain any requirements currently! Every customer a couple more times per year than they do now runs empty and no. My hard earned money anymore this company is a publicly traded MLP, which other... Partners is 172.73 % increase the credibility of your complaint fees for a service essential to life is acting complete! Voice messages that I have called customer service that I was able to get service started at my house... Ignored the instructions, he would have known where to go to unlocked gate distributor in the United based... It is a propane supplier for both businesses and how do i contact amerigas corporate office? havoc for Many.! Know best page has been provided or approved by amerigas propane a couple more times per than. And utter disregard for our health complaint has been successfully voicing consumer concerns since 2004 service is a publicly MLP. To unlocked gate read the instructions, he would have known where to go to unlocked gate a delivery weeks! Or online or holidays ratio of amerigas Partners is 172.73 % plus the cost if they had to to. And utter disregard for our health rental annually $ 50, plus the cost of your complaint any my. If the driver tried again on February 10 but was unable to because... For Support: 1-800-427-5968 the instructions, he would have known where go... Dividend yield higher than 75 % of all dividend-paying stocks, making it a leading payer!
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