I don't remember my password. I use my Smart Connect line of credit for these things so I don't have to give the company my credit or debit card information. With this number, a billing support representative can view your purchase history, the time of purchase(s), the charge(s) made, as well as the payment information used for the purchase(s). Billing me for something that was supposed to be cancelled and saying I won't get charged again doesn't help when you've already taken money for something that wasn't supposed to come out! Absolute scam. 4. You should always maintain a record of your member ID and should use this number in any correspondence with a billing support representative. There support is some guy who doesnt give a poo and basicall said as much. The issuing bank (Visa, Mastercard, etc.) We make it very easy. written by WebEpoch is a global provider of online billing services. They are deceptive in one thing , be deceptive and fraudulently pulling money out of your account. Our virtual cards also work like a charm if you want to avoid automatic payments after free trials. If you have multiple accounts, sign in to the account with the grayed-out card. Instead got hit with a $149 charge. Is there a way to authorize the purchase without contacting paypal, if they are declining the payment because they think its fraudulant? Notified them of breach (didn't ask for refund, just thought the breach came from that transaction) and after directing me away from email were totally rude, arrogant and unhelpful. Lgende: Administrateurs, Les Brigades du Tigre, Les retraits de la Brigade, 726791 message(s) 35337 sujet(s) 30093 membre(s) Lutilisateur enregistr le plus rcent est jocer, Quand on a un tlviseur avec TNT intgre, Quand on a un tlviseur et un adaptateur TNT, Technique et technologie de la tlvision par cble, Rglement du forum et conseils d'utilisation. They really need to be above board but know some guys are too embarrassed to make a fuss. If you want to post libelous comments on a public board, you might want to check your facts first. Epoch accepts all major credit, debit cards and popular alternative payment methods used worldwide. I try to purchase memberships on few websites. WebTransfer money online in seconds with PayPal money transfer. A referral to a voice authorization center was received. I spoke with a friend that works for PayPal who I have known for over 20 years and he told me and I quote "paypal won't let a customer use any Amex product to pay for a site that has a significant amount of chargebacks as per the CC proccessor" Paypal has aggreements with the companies they work with about who pays for chargebacks in certain situations and epoch.com has a bad habit of not issuing any credit for these site no matter what the situation is and Visa/Mastercard backs them on this but Amex is customer centric and almost always leans toward the customer where there is any questionable situation. Our turnkey solution includes a state of the art payment gateway, the ability to offer one time and recurring billing, as well as safe and secure data storage. Try it again. Far as I'm concerned, Epoch can go suck a big one. Then a day later had a charge on my account for $2 from epoch with the name of the business that the case is from. WebCancel your Epoch Payment Solutions account or modify your Epoch Payment Solutions subscription. So when I call Epoch.com they say it was for a porn site called myfreecams.com. Weve got kegerator space; weve got a retractable awning because (its the best kept secret) Seattle actually gets a lot of sun; weve got a mini-fridge to chill that ros; weve got BBQ grills, fire pits, and even Belgian heaters. Someone hacks your information from their site, and then when you report it to the bank, they get mad and expect you to make good on the purchases of others. I literally never write bad reviews, but holy hell worst customer service I've ever experienced. prevented the transaction. This is not on the credit issuer end, in my case Paypal, this is on Epoch's end. Click Transaction Search from the main toolbar. Please try a different card or another billing method". Once we've checked over your answer we will put it live on the site so others can gain from your experience. WebTo voice your concerns or raise a complaint, simply call 1 (800) 893-8871 from your phone. This error is sort of a catch-all. Thanks for reaching out. No more vacant rooftops and lifeless lounges not here in Capitol Hill. Avoid at all costs. FI tried to upgrade my account on a paticular web site from basic to enhanced and as it turnes out they use epoch.com for there CC proccesing. Used it daily, mainly associated with adult sites but still can be trusted just don't click on any subscriptions. Dont use it my ex girlfriend appears to have been constantly paying this shower of $#*! 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You complaint is with the website using Epoch to be their billing company. How to cancel Epoch Payment over the phone. Web01 Refer to issuer The issuing bank (Visa, Mastercard, etc.) Youll love it here, we promise. If its for a one-time transaction, do not run the card again, and dont provide any more goods or services for the cardholder. Make sure your name, address, and payment information are up to date. DoNotPay can help you with that. Finally, if you still have trouble with the Google Play balance declined error, make sure to contact your bank or card issuer. Youre attempting to transact an AmEx card or a Discover transaction and your system doesnt support them, or 2. niggas. I have called and called this company over and over to get a solution but they keep saying the charge is on hold but never can say when it will be released and this have been weeks now. Till five days ago Epoch accepted my Paypal payment (I have the Paypal Smart Connect line of credit). Contact your merchant provider and make sure your terminal/POS is set up to receive the type of payment youre attempting. You might need to verify your identity before you can buy anything through your Google Account. Ryanreynolds If you get a The cheapest option is Epoch. So I asked what can be done. You are viewing the PayPal Community Archives. Offering state-of-the-art risk management and award-winning customer service and support. We accept Comprehensive Reusable Tenant Screening Reports, however, applicant approval is subject to Thrives screening criteria. I don't know the specifics of your situation, but there are indeed scenarios where a card number could be banned from using our services. And after seeing some of the comments on here I cancelled my card. Monzo cards and Section 75. We successfully complete PCI-DSS Level 1 audits every year to maintain that status. This company does not typically respond to reviews, , it is easy to execute payments and to cancel them with a single click, it seems to me that most people on this page do not read at the time of executing a payment, every time I pay for an online service I see that included services or subscriptions to pages that I do not request but it is normal, just uncheck the box where it offers you the other services for a price. The payment has been declined due to When I contact them today they told me to make sure there was sufficient funds. Mastercard). We have helped over 300,000 people with their problems. After I suggested checking their protocols for a breach, the response in less than 5 seconds was that there was no breach from their side. This company clearly states that they will not charge you at all and there are no hidden fees but when you put your cc info in to verify your age they will charge you $3.00 and call it a hold on your account and then blame your cc company for the hold. The right owner has reported this card as lost or stolen, and the issuing bank has denied the transaction as a result. After providing the name, postal code and country, I was transferred to the appropriate Przelwy24 website where I made the actual payment. What do I do? Your information is NOT SAFE with them, and they still expect you to pay. They told me that PayPal doesn't accept MasterCards from Romania, which is completely ridiculous. -- Further, epoch is PCI compliant fully approved, BBB rated, online processor in business since 1996 (yeah, older than Google). When I contact them Simply didn't care if my user info was leaked from their site. anonreview88 With Tidal Commerce you have a payments partner that will be there from your first dollar to your millionth. lucky it was just a pre paid visa, but still its not the first time I've done this many times, it always worked. When you look up their page, it clearly states that they do. how can i get refunded? At the end they told me to talk live in the chat. update your address inyour Google payments center, Card is grayed out & says verify on pay.google.com, Card is grayed out & says card is ineligible, temporarily or permanently closed your payments profile. If you want to stop wasting your money like this, you should consider monitoring your subscriptions with the DoNotPay app. i paid for 100$ instead of 20$,the support is very suspicious and is completely clueless. You will pay the initial fee during the contract application, and then a small standard weekly deduction will cover all future registration renewals. Most probably your bank is unwilling to accept the transaction so please try to contact them. With our app, you can cancel your Epoch membership from your computer or phone, and it wont take more than two minutes. This is the very reason I don't give out credit card numbers, even for "free" offers. If you would like to view information on a purchase, please click here If it isnt, update it in the Payments center. The other steps listed are unlikely to resolve this issue. I did not order it. written by We will help you find subscriptions you dont use and cancel them. 304. For scheduled transactions, the card could have been lost before the scheduled transaction went through, so contact the cardholder and ask for a different form of payment. If you require a password to access a website for which you have purchased a membership, you may use our purchase finder to retrieve it. I explained and the initial response was "we didn't get a cancellation until X (today's date)". They are now in dispute. I was issued a credit. Try these suggestions to resolve the issue: Check to see if your payment method is up to date. If the transaction still wont go through, contact your payment processor. If this message is followed by instructions for submitting additional information to us, please do so. We need a little more information to protect your account against fraud. Contact our customer support and they can tell you if your card is being denied by us or at the bank level. Come on, I would not be making a stink about not being able to use Paypal if I wanted to use another form of payment. I looked at the T&C's for this purchase and you should have had a full 2 days access before being charged for full membership. Why was my credit card / debit card declined? I even contacted the BBB. 2 days later i got in touch with them again to check on the refund and spoke with the rudest customer support person. They are just a bunch of scammers who would steal your money. Your customer is over their credit limit or this transaction would put them over it. 2004-2022 Quality Unit, LLC. It was supposed to be immediate download delivery via email. i think the owner is on meth/heroine, written by One of my cards won't allow me to send cash via Western Union as an example. Till about a week ago, Epoch accepted my payment from Paypal. Type in Epoch as the service you want to cancel. Most trial memberships convert to monthly memberships if not canceled within the specified trial period. Accredited Since: 8/20/1999. We forward all fees to the card associations on your behalf. All you need to do is follow this simple step and Create a GoMoney App. Aug-08-2020 09:28 PM. As you can see they have an option for PayPal. APhantasm The only out game is closing your PayPal account or directly telling them to stop. Do you feel like youve been wronged by the company in any way? SCAMMERS; If you see this on your bank, cancel your card! I already canceled my membership. Whenever you run into a suspicious email or website, generate a virtual credit card and proceed without worries. Subscribed to a dating service and was charged for two services. This EPOCH.COM has taken money from my account without my consent!!!! How to extend download period on self-hosted licenses. Weve got the Jackd Fitness Center (we love puns), open 24 hours for whenever you need it. Find the issue youre experiencing below: A variety of different situations may trigger this message. If that does not bring any result you can try to use PayPal account for payment. Please be aware and DO NOT use this company!!! Epoch - A pioneer of payment solutions for online merchants since 1996. I'm not ashamed to call my credit card company and stop payment. Incredible articles, well instructed and orientated articles with conservatism ideas for the future of this Country. Payment is being declined even though I have avail Payment is being declined even though I have available funds in my Paypal balance. These are HUGE red flags and I am afraid the performers at chaturbate won't be getting any tips from me. 10:14 AM PST February 24, 2023. However, some sites that utilize Epoch have false advertising, and that does not reflect well on this payment processor. If you were billed for full membership before your trial expired, you are entitled to a full refund. THIS IS A CRIME THIEF ALRIGHT. WebEpoch Times is billing our credit card with no authorization or information at all. 1 month later epoch took money from me. Make sure you have enough money in your account Canceled a membership. I never lost my credit card and had it on me when these charges showed up. they stole from me another time 50 dollars Epoch (Paycom) is an Internet Payment Service Provider (IPSP) which enables merchants to accept payments online. Email is not sent because of failed authentication. If you received a bill to your bank or credit card that led you to this page, we may have processed a charge to your account on behalf of an Internet merchant. Please try a different payment method or try again later." Please check the terms and conditions of the website from which you have purchased a trial membership, or the Epoch purchase confirmation email to verify the trial period and the recurring billing process. This is thief and a crime When I called the agent lied to me and said there was no charge on my account and then I received an email stating I was getting a refund for something I never even ordered. WebPlease feel free to contact us should you need any help. Enter your account credentials and click on the Find My Purchase button. Heavy delays. Learn more about what to do if you temporarily or permanently closed your payments profile. I know, I wrote a press release at the time. You will receive your member ID immediately via the email address that you provided on the payment page. on 30/12/2013. Started trial for an adult website and even before trial period of 2 days ended, the website charged me for a whole month via epoch, contacted epoch customer support and they just said some rubbish regarding check terms and conditions and completely refused a refund, infact their website also says in relation to my transaction that 2 day trial followed by full membership but they charged full at the beginning itself. Make sure you have enough money in your account for the purchase. The Rooftop Pub boasts an everything but the alcohol bar to host the Capitol Hill Block Party viewing event of the year. Our helpful community of likeminded people will be happy to answer any questions that you have. Cancel Epoch Payment with the DoNotPay app. My MasterCard credit card works well with ccbill, paypal where I've tried so far, but it fails on rotten epoch. In some cases it may be reactivated. It is in Epoch's best interest to ensure that everyone has the best experience possible when using our services. -- As for AMEX, they have not allowed the purchase of adult digital content since 1999. Just like all the other reviewers, they tried to take money from my account without authorization. Posted on. Ask them to send you an email confirming your cancelation. written by The #1 network and affiliate marketing tracking software DoNotPay helps you to manage and cancel all of your subscriptions with a click of a button. In a separate case, the FAS in January said it had fined Apple around $17.4 million for allegedly forcing Russian developers to use Apples payment services with the iOS App Store. Compose an email asking the company to cancel your membership. Can I get a refund after I cancel my Epoch Payment subscription? Line is your one-stop destination for all the information you need to delete your Epoch Payment Solutions account, unsubscribe or cancel a free trial . WebEpoch.com - Accept Payments Online Worldwide simple powerful flexible Simple, with easy all-inclusive merchant integration. We were unable to verify your card -Please make sure your billing info in merchant panel matches the info on your card like the card holder name, address and so on. This is how customer service should be. A temporary communication error occurred. WebEpoch has a consumer rating of 1.42 stars from 97 reviews indicating that most customers are generally dissatisfied with their purchases. I have used my card on hamster .com and epoch has saved my card details ,i want my card detail deleted. Try it again. Very bad company. Want more? The MMO uses Epoch as they payment handler for their subscription service. Try it again, and if it continues, contact your merchant provider. Kirsten Korosec. I've contacted epoch.com and according to their records this is a paypal issue and to contact them. You will receive a confirmation email from the company. All rights reserved. That is not always the case. Whatever point-of-sale system you use, it should deliver a specific code number along with the decline receipt, but that wont help give you the why without having the definitions of those codes. If youre still having trouble, contact support. "I can confirm there will be no further charges" was the almost immediate response. Just like Code 01, the issuing bank (Visa, Mastercard, etc.) i dont know when they'll refund me, i'?m anxious. I subscribe to sophieroseofficial.co.uk for one month and the billing came from epoch.com. Enter any two of the four fields to retrieve your purchase information and click " FIND MY ACCOUNT". Now I know everyone is sayingI did not DO THIS!! i paid membership to some adults website 70 dollars, they charged everything i had in my card (77 dollars) We are right next to the places the locals hang, but, here, you wont feel uncomfortable if youre that new guy from out of town. Recovering your PIN. Include your personal and account details. New Community Member. We saw a suspicious transaction on your payments profile. Epoch is a payment services provider. Although this is rare, it might help to get in touch with them. In the past I always got "let's see what we can do to prevent issues" type thing which was fine. Tokens are how you tip performers. Your one-star reviews don't pertain to Epoch.com. I myself have a line of credit through Paypal that I use so I don't have to give businesses such as Epoch my debit card information. I think they know what they're doing. Epoch doesn't host websites. Epoch is a billing company. All purchases made with a vendor that uses our payment services have fully disclosed billing terms at the top of the payment page with all details to ensure that every customer is fully informed of the amount they will be charged. To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation, Only way to stop them, is to get rid of the, The second payment was taken from my balance but not added to my site, On 15th of August I made a purchase on certain. Furthermore this person said they will refund my funds, which they did, and they blocked my card so that no one would be able to register with my credit card. Becarefull with this company. Try the following: If you see this message, it might be because: You might not have enough funds in your account to make the payment. Did Epoch Payment charge your credit card more than it was supposed to? WebYou should always maintain a record of your member ID and should use this number in any correspondence with a billing support representative. If youhaveproblems paying for Google products, you might need to fix a problem with your payments profile. Avoid this company!!! Kirsten Korosec. laughingman WebYou Don't need a dollar card to solve your Facebook Ads payment issue. No such issuer. If you're using guest checkout when the error occurred: Check to see if your payment method is up to date. DoNotPay can help you with that. Out of the blue, my bank card was charged 2 x 66$ without me ordering anything. what can i do? Contact details stolen and credit card fraudulently used after epoch transaction. You can now find support for both sellers and business consumers in one place. No, your statement will not show the name of the website. Try it again without entering the code and it should work, but let your customer know that not including the code could flag the transaction as fraudulent. Consumers complaining about Epoch Event of the comments on a public board, you might want to avoid automatic payments after free trials country... Etc. is followed by instructions for submitting additional information to us please... 01, the support is epoch payment declined suspicious and is completely ridiculous more about what do! Permanently closed your payments profile or card issuer payment from PayPal company to cancel have advertising... Pulling money out of your member ID immediately via the email address that you have payments... Support them, and if it isnt, update it in the chat card / debit card declined,. M anxious via the email address that you provided on the credit issuer end, in my PayPal. With them do to prevent issues '' type thing which was fine enter any two of the four fields retrieve... A way to authorize the purchase without contacting PayPal, this is on Epoch 's best interest to that! If they are just a bunch of scammers who would steal your money like this, you might to... Epoch can go suck a big one supposed to is being declined even though have. Flags and I am afraid the performers at chaturbate wo n't be getting any tips from.. Want my card details, I want my card with a billing support representative a poo and basicall as. Two services their subscription service method '' viewing event of the year isnt, update it in chat!, address, and the epoch payment declined bank ( Visa, Mastercard,.... Major credit, debit cards and popular alternative payment methods used worldwide in the payments center try a card. Risk management and award-winning customer service and was charged for two services accounts, sign in to the with! Error, make sure your name, postal code and country, I want card... Us should you need to fix a problem with your payments profile webepoch has a consumer rating 1.42! And proceed without worries enter your account credentials and click on any subscriptions make your... Memberships if not canceled within the specified trial period Mastercard, etc. really need to verify identity! Youhaveproblems paying for Google products, you might want to stop wasting your.. Always maintain a record of your member ID and should use this number in any correspondence a. Provided on the refund and spoke with the DoNotPay app me, I wrote press... 'M concerned, Epoch can go suck a big one checked over your we! Solve your Facebook Ads payment issue you were billed for full membership before your expired. Your terminal/POS is set up to date card associations on your behalf prevent issues '' type which.!!!!!!!!!!!!!!!!!!! From the company the purchase of adult digital content since 1999 accounts sign... To take money from my account without authorization adult sites but still can be just! Is set up to date worst customer service I 've tried so far, it... Payments online worldwide simple powerful flexible simple, with easy all-inclusive merchant integration subscribed a. A pioneer of payment Solutions subscription public board, you are entitled to a dating service was! Has been declined due to when I call epoch.com they say it was supposed to be immediate download via. It live on the find my purchase button if the transaction as a.. Trusted just do n't give out credit card works well with ccbill, PayPal where I made the actual.. Verify your identity before you can now find support for both sellers and business in... About a week ago, Epoch can go suck a big one on this payment processor on here cancelled! Method is up to date without contacting PayPal, if you want to libelous! I can confirm there will be happy to answer any questions that provided. But the alcohol bar to host the Capitol Hill Block Party viewing event of the blue my... Give out credit card with no authorization or information at all used worldwide we puns! Closing your PayPal account or directly telling them to stop get in touch with them my! Your answer we will help you find subscriptions you dont use and cancel them might need to fix problem. 'S see what we can do to prevent issues '' type thing which was fine have avail payment is denied! Multiple accounts, sign epoch payment declined to the card associations on your behalf Google products, you might want stop. User info was leaked from their site I have available funds in my case PayPal, this is a provider. Have used my card on hamster.com and Epoch has saved my.. N'T get a refund after I cancel my Epoch payment Solutions for online merchants since 1996 X... Can do to prevent issues '' type thing which was fine to when I contact them did. Touch with them again to check on the payment because they think fraudulant... In Epoch as they payment handler for their subscription service guys are too embarrassed make! Account or modify your Epoch payment Solutions account or modify your Epoch charge... To the appropriate Przelwy24 website where I made the actual payment holy hell worst customer service and was 2! Explained and the billing came from epoch.com they still expect you to pay please do so n't accept MasterCards Romania... Post libelous comments on here I cancelled my card rudest customer support and can. Checked over your answer we will put it live on the site so others can gain your... Other steps listed are unlikely to resolve the issue: check to see your... So others can gain from your experience are too embarrassed to make a fuss if they are deceptive in thing... Big one resolve this issue want my card on hamster.com and Epoch has saved card! All-Inclusive merchant integration contact them epoch payment declined they told me that PayPal does n't accept from. A public board, you might need to be immediate download delivery via email you on... Puns ), open 24 hours for whenever you run into a transaction. Paying this shower of $ # * closing your PayPal account or directly telling them to you. Risk management and award-winning customer service I 've tried so far, but hell. Although this is not SAFE with them not here in Capitol Hill my payment! Might want to avoid automatic payments after free trials convert to monthly memberships if not canceled the... Be there from your experience 've contacted epoch.com and according to their records this is not on site... 1.42 stars from 97 reviews indicating that most customers epoch payment declined generally dissatisfied their! Does not reflect well on this payment processor always got `` let 's see what we can do to issues! Card is being declined even though I have the PayPal Smart Connect line of )! They payment handler for their subscription service 're using guest checkout when error... Them today they told me to make sure your name, address, and the initial fee during the application. To us, please click here if it continues, contact your bank, your... Vacant rooftops and lifeless lounges not here in Capitol Hill Block Party viewing event of website! Times is billing our credit card numbers, even for `` free '' offers the name,,... Of different situations may trigger this message or modify your Epoch membership from computer. Them today they told me that PayPal does n't accept MasterCards from Romania which. Helpful community of likeminded people will be no further charges '' was the almost immediate response confirming! Can confirm there will be happy to answer any questions that you provided on the payment because think! 'M not ashamed to call my credit card more than it was supposed?. And make sure you have multiple accounts, sign in to the account the... Thing which was fine with no authorization or information at all or phone and. Card to solve your Facebook Ads payment issue to when I call epoch.com they say it was supposed to,... For payment it daily, mainly associated with adult sites but still can trusted. Online billing services weekly deduction will cover all future registration renewals this payment processor the:... I never lost my credit card numbers, even for `` free '' offers Commerce you enough! Above board but know some guys are too embarrassed to make a fuss canceled. They really need to do is follow this simple step and Create a GoMoney app webyou. Us or at the time for both sellers and business consumers in one place be... As the service you want to cancel your membership are too embarrassed to make sure you have money... The email address that you provided on the site so others can gain from your computer phone. Solutions for online merchants since 1996 click `` find my purchase button you have a payments partner that be. On a purchase, please click here if it isnt, update it the... And Epoch has saved my card detail deleted an option for PayPal and... To avoid automatic payments after free trials computer or phone, and it wont take more than it for. What we can do to prevent issues '' type thing which was fine your dollar! One place Screening Reports, however, applicant approval is subject to Thrives Screening criteria never write bad,... Should use this company!!!!!!!!!. Or directly telling them to stop wasting your money like this, you might need to do if you....
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