But to capitalize on these benefits, leaders must understand AI fundamentals and how to use AI effectively. Identify activities that demonstrate, evaluate or replicate model disability employment strategies. Full-Time. The existing resources on standards for responsibly using artificial intelligence often focus on technical and data specifications.5 These are fundamental considerations, but such recommendations are often difficult to understand for those without deep technical knowledge. This significant downturn in employee engagement and satisfaction occurred as the COVID-19 pandemic continued to disrupt the federal workforce as tens of thousands of civil servants faced uncertainty about returning to the office after more than a year and a half working remotely part or full-time, while a sizable portion of the workforce remained on the frontlines performing critical public services as the health crisis persisted. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. Whether agencies are building their own AI systems or acquiring them from outside vendors, they should ensure they have sufficient expertise to evaluate and operate artificial intelligence tools. 14. The rankings and accompanying data provide a means of holding federal leaders accountable for the health of their organizations, shining the spotlight on agencies that are successfully engaging employees as well as on those that are falling short. The data used in, and outputs of, artificial intelligence models related to public service delivery should be representative of the eligible constituents of a particular public service. Its seeks to encourage more young people to work for the federal government. The Partnership will review applications on a rolling basis and send you an email notifying you of your acceptance status within a week after the application deadline, if not earlier. What should I do if I must miss parts of a session or an entire session? 600 14th Street NW (202) 775-9111, A vision for the future and ideas for how to get there, Excellence in Government Fellows Spring 2023 Orientation, 2023 Internship Coordinator Consortium Q1 Meeting, Learn More About How Were Improving Government, Roadmap for Renewing our Federal Government, Best Places to Work in the Federal Government, Congratulations to the 2022 Samuel J. Heyman Service to America Medals honorees, Building a Culture of Innovation in Government, Advice to Incoming Agency Leaders From Those Who Have Been There, Key ingredients for a holistic customer experience, Why you should apply to the Mission Support Leadership Program, Foundations in Public Service Leadership Program. Enjoy food, drinks and live music while networking. The Partnership for Public Service is a nonpartisan, nonprofit organization that works to revitalize the federal government by inspiring a new generation to serve and by transforming the way government works. Focusing on the common reference point of the problem an AI tool is intended to solve can help technical and non-technical leaders communicate more effectively. 16. See also: Partnership for Public Service and Microsoft, "Into the Storm," July 9, 2020, 1. The government workforce is more educated and more white-collar than the private-sector workforce. Our Center for Presidential Transition is the nations premier nonpartisan resource for presidential candidates and their teams as they prepare for a new administration or a presidents second term. The same is also true for diverse racial or ethnic groups, who make up about 40% of the U.S. population, but roughly 23% of the Senior Executive Service, about 47% of entry-level jobs and more than 50% of the clerical roles in our federal government.8, While this research series highlights the importance of having federal leadership that represents the whole of the U.S. population, achieving a more balanced federal leadership is only one component of advancing diversity, equity, inclusion and accessibility at an organization. Disseminate training and education materials to PPS members on issues of concern in order to advance the recruitment and employment of job candidates with disabilities. In this brief, we examine how racial and ethnic identity intersect with gender to affect federal leaders workplace experience. In the event of a conflict, please notify a Partnership staff member as soon as possible, even before the first session is held. The standards above are among the many principles that can guide public sector leaders in ensuring their use of artificial intelligence in service delivery is responsible and contributing to the public good. The Center provides critical assistance on how to organize . Adequately funding and providing time to build capacity in DEIA. Retrieved from, 3. Hoang, Trang, Jiwon Suh, and Meghna Sabharwal. Also, scores on the four key competenciesbecoming self-aware, engaging others, leading change and achieving resultsand 20 subcompetencies. Klein, Sheri R., and Read Montgomery Diket. We have identified eight main solutions that we believe are critical to improving the way our government works so that it can better serve the public. In our first brief, we described in detail the differences in how men and women scored on the core values, competencies and subcompetencies of the Public Service Leadership Model based on data collected through the Public Service Leadership 360 assessment tool. Forgotten password. Its important to say, does your organization have the governance structure to methodically bring these perspectives in throughout the [AI] lifecycle, and do they have enough authority in the matter? said the GAOs Ariga. "End imposter syndrome in your workplace." Specifically, we identified key differences across gender and race/ethnicity for how individuals are rated by themselves and others. The site is secure. Best-in-class private sector organizations understand that increased employee engagement and satisfaction lead to better performance and outcomes, and federal leaders need to follow suit by placing greater emphasis on improving the workforce and the workplace culture. Washington, DC 20005. . While not statistically significant, employees of diverse racial and ethnic backgrounds self-rated higher than their white colleagues on the remaining three subcompetenciesembracing risk and uncertainty, evidence-based decision-making, and systems thinkingas well as the core value of commitment to public good. Using data to highlight the connection between diverse organizations and improved performance and to align leadership on why DEIA is important for their agency and for our government. 7. Our previous research highlighted differences between how men and women leaders in the federal government scored on the Public Service Leadership Model. Artificial intelligence is increasingly part of our livesvoice assistants on our smartphones, chatbots on retail websites and algorithms that suggest the next television show we should watch. Although they highlight many of the same principles, each of these frameworks addresses specific considerations for how to achieve responsible artificial intelligence in a particular contextfor example, in the medical or legal fields. Manage and advise 8-10 colleagues working in the fields of democracy . The individuals listed below generously offered their input on how government leaders can apply responsible AI principles to the use of artificial intelligence in public service delivery. Washington, DC 20005 The COPS-R (Candidate and Officer Personnel Survey - Revised), a 240-item test used in PPE, has 20 items specifically assessing for bias against minorities, women, the wealthy, and educated people. Moorosi, Pontso, Kay Fuller, and Elizabeth Reilly. "Diversity wins: how inclusion matters. 600 14th Street NW 18. Liu, Helena. This organization is required to file an IRS Form 990 or 990-EZ. div#block-eoguidanceviewheader .dol-alerts p {padding: 0;margin: 0;} Suite 600 Partnership CEO Max Stier and Dr. Fauci authored an op-ed in the Washington Post about the governments aging workforce. 24. Retrieved from: www3.weforum.org/docs/WEF_GGGR_2021.pdf. 9. Elizabeth Byers contributes to the Partnerships portfolio of government effectiveness research, in particular projects on improving the customer experience with federal services. Conclusion: Building blocks for responsible AI. Best Places to Work Communications Toolkit, Developing a Culture of Teamwork and Collaboration, Fostering Diversity, Equity and Inclusion in the Workplace report, Providing Employees with High-Quality Training and Development Opportunities. Our Best Places to Work in the Federal Government rankings offer the most comprehensive assessment of how federal employees view their jobs and workplaces. These race and ethnicity categories predate the authors work on this project. Public Administration Review 69.3 (2009): 383-386. This trend suggests that the underrepresentation of diverse groups of women in senior federal leadership positions is not due to a lack of leadership ability, but rather due to more systemic or structural factors. The Partnership for Public Service is a nonprofit organization which provides consulting services to government agencies with the aim to make them more efficient. A bias is a tendency or prejudice either toward or against something or someone. Our country needs a federal government that is capable of dealing with our current problems and those looming on the horizon. Background The Partnership was founded by Samuel J. Heyman in 2001. Note:We are unable to provide individual counseling about the federal application process. Partnership for Public Service and Accenture Federal Services, "Government for the People: Designing for Equitable and Trusted Customer Experiences," Nov. 16, 2021. Posted: February 02, 2023. An explicit connection to AI readiness can also help drive data quality initiatives if data is recognized as a necessary precursor to many potential uses of AI. Artificial intelligence is computers and software performing tasks typically associated with people, such as recognizing speech or images, predicting events based on past information, or making decisions. Read more. There are statistically significant differences in how many positively framed statements were given to leaders based on their gender, and there were close to statistically significant differences based on a leaders race and ethnicity. We believe that our future and our democracy depend on our ability to solve big problemsand that we need an effective federal government to do so. 13,082 followers. 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