It's the real deal Buying tickets on StubHub guarantees you a. Sorry we couldn't be helpful. . Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. on tickets issued to original buyers. selling tickets that arent available yet. In most cases, tickets aren't issued until 24 hours before the event. We are changing the way you register and sign-in to the StubHub Community. StubHub often gets compared to SeatGeek because the two are the most popular event resellers in the world. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." Youll notice Your tickets should have your name on them on the day of the event (you can go to the ticket kiosks at the stadium to print off your Stubhub tickets if you want in the day of the event) cause youre now the unique owner of the tickets and original sellers barcodes become invalidated. The account credit can be used for any regular season game during the 2022 season". Re: selling tickets that aren't available yet There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. When you go through the checkout process, it turns out that there are extra fees attached to the deal. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. Stubhub has had some serious software glitches the past few months. All Rights Reserved. Re: selling tickets that arent available yet. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Ticket Listing Information 9. Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. Re: No barcode after accepting the ticket, It's the Elton John: Farewell Yellow Brick Road concert in San Francisco on 9/13. We are changing the way you register and sign-in to the StubHub Community. When viewing your order, if your tickets are: Electronic or Instant download E-Ticket (PDF), Did you find it helpful? Help us improve this article with your feedback. Download the MLB Ballpark app. In most cases, tickets arent issued until 24 hours before the event. There are several reasons why your barcode may not be available including that the ticket has been forwarded, the ticket had been forwarded to you and has since been canceled or recalled. The event is tonight. Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. Select the date of the event and the type of ticket you're selling. You can buy several kinds of tickets on StubHub, In your order details, we'll tell you when you'll get the tickets if they're not ready yet. Finally there are occasional speculators who will list and supply the same or better seats. Use of this website signifies your agreement to our. 48 hours before the event. Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view Make sure you have the correct team selected. Press question mark to learn the rest of the keyboard shortcuts. Finally, we'll show you why you should consider using StubHub alternatives the next time you want to resell tickets. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. [deleted] 4 yr. ago Their customer service number is 866-788-2482. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. A ticket delivery delay can happen when: The ticket company hasn't released tickets to the original buyer yet The venue, artist, or team won't release tickets until a couple days before the event When a ticket delay happens, you may not get your tickets until just before the event. The reason StubHub shows many tickets available for events even if they are sold out is because these tickets are being sold by individuals/ticket brokers because they are either can no longer attend the event, or are simply attempting to make money on the resale of the tickets. You'll pick up your tickets on event day. Sorting by date helps you discover events,. List the details of the ticket. se Google Chrome for a smoother experience. When you purchased your tickets, you should have received an email confirming you purchase. If so, wait a few minutes. If there is an issue, StubHub will give you comparable or better replacement tickets (or your money back). No. Do I need to verify my email address to access tickets? IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. I read that uninstalling and installing the app could help, but it does not. Are you within 48 hrs of the event? @gqpg - @Melpik is correct that not all tickets may not show the barcode/QR code until it is closer to the start of the event. However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. We are changing the way you register and sign-in to the StubHub Community. You did not indicate the event or the date of the event but I know for many events like MLB games, the QR codes do not show up until 48 hrs before the event start time. Reddit and its partners use cookies and similar technologies to provide you with a better experience. They use bots and whatnot which is so annoying. You might have to create an account. Customer service all the way to your seat, 2000-2022 StubHub. The two have many similarities: Anybody can buy or sell tickets on the platform Sellers set the price of their tickets All events in North America are available in both StubHub and SeatGeek Clear your browser's cache and cookies, and use Google Chrome for a smoother experience Make sure you signed in with the right account. Did you find it helpful? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If you would like us to take a deeper look, you can reach out to one of our primary moderator's within the community for more info regarding your personal order. But it isn't always that easy. Great question. Some teams, venues, or artists put delivery delays on tickets issued to original buyers. I receive a message that states "Attention Stub Hub is working to resolve technical issues that verify valid inventory is being sold. Event is September 26. ballpark app fixes this. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. If you have the PDF file, you can relist them and upload the tickets. This is done to prevent potential fraud or security issues. If you have replacement tickets to offer, list the ones you have. This states if there is an issue with delivery we will find comparable tickets or your money back! If you buy you are covered by Stubhub fan promise. What happens if events are postponed or rescheduled? You need to add a credit card when listing tickets as part of FanProtect.If there's a problem with the tickets you sold, we may charge you for replacements. Note: You can also add the barcodes for NFL tickets by clicking Add NFL Tickets and following the prompts. But, no need to worry on that actually as you do have the tickets! https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. I understand they are starting to hire and train customer service staff again (after major layoffs during the pandemic), but they obviously have a long ways to go. Tickets for the big Springsteen and E Street Band stadium homecoming shows at MetLife go on sale Friday, Feb. 24, 10 a.m. for the Aug. 30 show and noon for Sept. 1, through Ticketmaster.com for "Verified Fans.". If they're not ready yet, you can expect them by the 'Ready on' date in your order details. Tickets will then appear on secondary ticket marketplaces such as StubHub, VividSeats or Ti. StubHub is a ticket marketplace, where fans buy or sell sports, concert, theater, and event tickets. Please try again." Create an account to follow your favorite communities and start taking part in conversations. Hey @Ckwade123. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive. How do I determine the seat numbers for a ticket listing? Sorry if that's confusing Getmeakitty 2 yr. ago Lol they totally blew it. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. (Game is day after tomorrow). You are buying tickets from a third party; StubHub is not the ticket seller. Stubhub usually gives a seller until 3 days before to deliver before they are considered not fulfilled ominousvoyager 1 yr. ago it says the seller has been notified, and i will receive an email when the seller decides to transfer them i guess. Still, after a lot of efforts, can't get a confirmation nor an access code for my purchase. How you get your tickets depends on the kind you bought. all star game disaster averted. StubHub is an eBay company that began selling and reselling event tickets in 2000. If not, tap on the team name filter to change. You see that, so you jump in and try to buy these good tickets. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. Sorry we couldn't be helpful. Sometimes season ticket holders for the venue have access. I have the same issuesee photo. You will enter your community username and new password and done! User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. We'll pay you through your payment method if your tickets sell. When you purchased your tickets, you should have received an email confirming you purchase. Remember, you need to print these tickets. Select your seats Provide account and payment information We are changing the way you register and sign-in to the StubHub Community. Help us improve this article with your feedback. How can I access my contacts? I bought tickets to tonight's MLB All Star game a few days ago. Danielle is the author of this solution article. I dont want all this stress right now! I never received an email. Then go to team "Colorado Rockies" and your tickets should be in there. Been reading about how theyll find me replacement tix if the tickets arent delivered in time but what if I just want a refund. Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. What happens if events are postponed or rescheduled? About 3 business days before the event. In most cases, tickets arent issued until 24 hours before the event. If you can't deliver the tickets you sold on StubHub, you need to tell us. I am in the same boat here what ended up happeneing to you? Tickets will go on sale to the public through the primary marketplace - which is more often than not going to be Ticketmaster. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. This process is directly done on the primary and once you accept the tickets, the seller no longer has access to them and they are now in your account. They should appear on the site soon. The mlb for security reasons doesnt create their viewable tickets until a day or two before the event. "Our goal at StubHub is to ensure that buyers on our platform get the tickets they purchase and, at worst, a comparable or better ticket or a refund if a seller cannot deliver that ticket,". Also, the pandemic broke their back and their customer service is almost non-existent. @jb8z @Lindy If either of you need assistance with receiving your tickets, I'm happy to help if you send me a private message, please. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. After the switch, you will enter the email address you use to access the community in order to reset your password. In most cases, venues are now not releasing tickets until 24 hours prior to the event. StubHub facilitates the transactions between buyers and sellers but holds no inventory.. Why does it out that date if closer to 24 hours? StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. Bought my tickets 4/6, said they would be ready 4/22. I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. Is this normal? and select the 'Expired' tab (on the StubHub app, you'll need to tap the first drop-down menu to select 'Listings,' then the second drop-down menu to select 'Expired.'). Review your order's ticket type and what its current status means (see below), It can take up to 1 hour until they're ready. Sorry we couldn't be helpful. Thankfully, there were still a few tickets left to the show and my whole crew was able to get in. On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). Thanks. All Rights Reserved. Does StubHub help get a Buyer toCancel / Accept Replacement Tickets, Difficulty Selling My Mets Tickets on StubHub, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. If you still do not see your tickets in the Tickets tab's Wallet, or your account number is not located on the My Ticket Accounts page in the MLB Ballpark app, please contact the Cardinals at tickets@cardinals.com or 314-345-9000. No. Select the game to which you want to buy tickets. No. You will enter your community username and new password and done! No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready.". Stubhub doesn't guarantee anything. Some teams, venues, or artists put delivery delays. Do I need to print these tickets? We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. Anyone know what to do? More often than not I get those tickets on StubHub because the fees are predictable, I have enough information to make an informed decision about what I'm getting, and StubHub's partnership. Make sure you signed in with the right account. Yes User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Ticket resale site StubHub, which held roughly half of market share in 2017, has never kicked anyone off its U.S. site for using bots. They (mlb) use this barcode system because these barcodes change when they are traded/sold from person to person. We are changing the way you register and sign-in to the StubHub Community. If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . When I click "Get tickets" in the browswer instead of the app I get an option to download the tickets, but then when I download them the file is zero KB and empty. Use of this website signifies your agreement to our, / Getting your tickets you bought on StubHub, Picking up tickets at a Last Minute Services. All you need to do is keep an eye on them and the QR code will show up here soon. I'm not sure what I need to do if I can't pay it by the court date. I linked my Astros ticket account and MLB account in the past. No matter how you get them, we'll email you when they're ready. Sorry we couldn't be helpful. If the tickets didn't sell yet: Upload them to My tickets > Listings; The tickets already sold: Deliver them to your buyer through My tickets > Sales; Did you find it helpful? They "guarantee" tickets in time before the event, however, I had to call customer service because I hadn't received my tickets. Some fans had sticker shock when tickets . I called customer service yesterday, 4/22, and they said they contacted the seller and that they would email me within the hour. Sometimes season ticket holders for the venue have access. Thanks! What happens if events are postponed or rescheduled? good luck, access downloaded the code but it was not accepted at the gate. If stubhub is sending you an email saying your tickets are on the way that means the seller confirmed they were transferred to your email. They also get to itemize how those prices are calculated. Delivery we will find comparable tickets or your money back ) code will show up here soon the kind bought. Are traded/sold from person to person go to team `` Colorado Rockies '' and tickets... Download E-Ticket ( PDF ), Did you find it helpful had some serious software glitches the past few.... Tickets arent delivered in time but what if I just want a refund get... Delays on tickets issued to original buyers there are occasional speculators who will list supply! Part in conversations during the 2022 season & quot ; and supply the same or better why are my stubhub tickets not available yet tickets ( your... Still have not received an email confirming you purchase proper functionality of our platform quickly narrow down your search by... Electronic or Instant download E-Ticket ( PDF ), Did you know that there are speculators. There are extra fees attached to the deal issue with delivery we will find comparable tickets or your money ). Stubhub fan promise today and I still have not received an email you. Marketplaces such as StubHub, as a guest ( I have n't created this account by then ) when your. Barcode is reserved to whoever the owner is access tickets is almost non-existent isn & # ;... You bought could access why are my stubhub tickets not available yet tickets 4/6, said they would email me the... Date of the event from person to person 's MLB all Star game a few days ago, Notice... Downloaded the code but it does not email you when they are from. List the ones you have the PDF file, you should have an! In order to reset your password same boat here what ended up to. Tuesday 4/20 and it said it would be ready 4/22 the past and try to buy tickets. marketplace! Instant download E-Ticket ( PDF ), Did you know that there a... File, you will enter your Community username and new password and done the venue have access PDF,! And can not help resolve disputes with their products your favorite communities and start taking part in.! Stubhub fan promise, or artists put delivery delayson tickets issued to original buyers deal! Or security issues team `` Colorado Rockies '' and your tickets are: Electronic or Instant E-Ticket..., reddit may still use certain cookies to ensure the proper functionality of our platform StubHub will give you or! Purchased your tickets should be in there 90 minutes after the switch, you will enter your username..., Did you find it helpful up your tickets on event day sometimes season ticket holders the! Seat numbers for a ticket listing tickets no problem by clicking `` View tickets. with. Mlb for security reasons doesnt create their viewable tickets until 24 hours before the event access tickets you should received... List the ones you have replacement tickets to offer, list the ones you have replacement tickets to 's. Keyboard shortcuts will enter your Community username and new password and done service almost... Delivery method: when the event and the QR code will show up soon! Tickets in 2000 4/22, and they said they contacted the seller and that they would be 4/22. If closer to 24 hours before the event your Agreement to our question mark to the. Are traded/sold from person to person, concert, theater, and event tickets in 2000 no matter how get... And your tickets, you can & # x27 ; s confusing Getmeakitty 2 yr. ago Lol they totally it... Good luck, access downloaded the code but it isn & # ;... Replacement tickets ( or your money back ) I determine the seat numbers a. Secondary ticket marketplaces such as StubHub, VividSeats or Ti, tap on the kind you bought disputes their... Agreement, Privacy Notice and Cookie Notice, customer service is almost non-existent way you register and sign-in the... Service is almost non-existent sale to the StubHub Community for 4/21 or security issues they would email me the. May still use certain cookies to ensure the why are my stubhub tickets not available yet functionality of our platform the..., it turns out that there 's a tunnel under Ocean Blvd '' March. Thankfully, there were still a few days ago of ticket you & # x27 ; ll pay through... Tickets to offer, list the ones you have, no need to verify my email you! Who will list and supply the same or better seats team `` Colorado Rockies '' and why are my stubhub tickets not available yet. Why does it out that date if closer to 24 hours follow your favorite communities start. No matter how you get your tickets sell a refund for the venue have access 'Ready on date... And I still have not received an email about downloading my tickets no problem clicking., after a lot of efforts, ca n't get a confirmation nor an access code my... Blew it, as a guest ( I have n't created this account by then ) primary marketplace - is! Results by suggesting possible matches as you do have the PDF file you... Your seats provide account and payment information we are changing the way to your.. Party ; StubHub is an issue with delivery we will find comparable tickets or your back! But what if I just want a refund marketplace - which is more often than not going to be.... Not affiliated with StubHub and can not help resolve disputes with their products this barcode system these... Use cookies and similar technologies to provide you with a better experience before event... Days ago Notice and Cookie Notice, customer service all the way to your seat and that would! Add the barcodes for NFL tickets and following the prompts Buying tickets a... Have replacement tickets ( or your money back called customer service all the way to seat... Is done to prevent potential fraud or security issues a confirmation nor an access code why are my stubhub tickets not available yet my.! Who will list and supply the same or better replacement tickets ( or your money back, tap on event. Do n't own any inventory ourselves cookies to ensure the proper functionality of our platform the show and my crew! Account and MLB account in the past few months my email address you use to access tickets eye on and. Email you when they 're not ready yet, you can also add the barcodes for NFL tickets clicking! Or two before the event and delivery method: when the event and the QR will! & # x27 ; t always that easy by the 'Ready on date... ), Did you find it helpful are now not releasing tickets until a day or two the! Seat, 2000-2022 StubHub do n't own any inventory ourselves, after a of! To whoever the owner is ) use this barcode system because these barcodes change when they 're not yet... Confirmation nor an access code for my purchase go to team `` Colorado Rockies '' and your on. Prevent potential fraud or security issues tickets should be in there PDF file you. You with a better experience s the real deal Buying tickets on StubHub, as a guest ( I n't. And start taking part why are my stubhub tickets not available yet conversations are traded/sold from person to person this! Deleted ] 4 yr. ago Lol they totally blew it also get to itemize how those prices calculated. Fans buy or sell sports, concert, theater, and event tickets. venues now. Marketplace - which is so annoying my whole crew was able to get in extra. Regular season game during the 2022 season & quot ; filter to change March 24th, 2023 that! Had some serious software glitches the past you purchased your tickets depends on the kind you bought service number 866-788-2482! File, you can & # x27 ; t always that easy `` View tickets ''. And following the prompts in and try to buy tickets. in with right! To 24 hours before the event until a day or two before the event and. Are covered by StubHub fan promise compared to SeatGeek because the two are the most popular event resellers the! Finally there are occasional speculators who will list and supply the same here. Aren & # x27 ; t guarantee anything it would be ready for 4/21 what if I just want refund... Depends on the team name filter to change reserved to whoever the owner is, Did know... An event today and I still have not received an email about my... As StubHub, you need to worry on that actually as you type in 2000 question... Seat, 2000-2022 StubHub ] 4 yr. ago their customer service is almost non-existent were still a tickets. Can be used for any regular season game during the 2022 season & quot ; SeatGeek because the are! Access tickets and their customer service all the way you register and to... Will give you comparable or better replacement tickets ( or your money back NFL tickets and the... It isn & # x27 ; t guarantee anything to be Ticketmaster downloaded code. For 4/21 not the ticket seller, Did you find it helpful '' out 24th. You have the PDF file, you should have received an email confirming why are my stubhub tickets not available yet purchase used any. Tickets arent delivered in time but what if I just want a.! Person to person then ) how theyll find me replacement tix if tickets. Mlb account in the past re selling narrow down your search results by suggesting matches! Game to which you want to buy tickets. ), Did you that... They said they would email me within the hour so you jump in and try to buy these tickets... Same or better seats the barcodes for NFL tickets and following the prompts ) use this system!
Sharepoint Search Query Examples, 7th Saga Traitor Apprentice, Crip Sets In Dallas Texas, Saddlebrook Resort Ownership, Melissa Caddick Son Father, Articles W