The brand does not allow returns for vintage stock as they are sold as they seem. Without these details we won't be able to take the action you require. 4. 1.95. What Is the Superdry Return Policy? Sales of this kind are known as distance selling. SG orders can be sent back to usvia a drop off in our Funan store located at107 North Bridge Road, Funan, #01-06, Singapore 179097. So, we dug in and we compiled everything you need to know about the Superdry return policy below. You can return a gift by providing a gift receipt online or in-store. It might take 5-10 business days to have the refund credited into your account. We're a company registered in England and Wales with company number 07139044. 7. Select which items you wish to return, the reason why and whether you would like a refund or exchange. SNAP EBT Benefits For Eligible Purchases. SG orders can be sent back to us via a drop off in our Funan store located at 107 North Bridge Road, Funan, #01-06, Singapore 179097. Product Specific Policies: DoNotPay offers a wide range of services apart from Chargeback Instantly UK. Mens Womens; My Account Wishlist; My Account Wishlist. 1. Fill out the necessary information and start your returns. We can help you get refunds from various service providers, including: It doesn't matter what kind of refund or chargeback you're pursuing. . Don't worry if you don't have a printer; print in store options are available! . No cash refunds on Gift Vouchers Gift Vouchers only valid for purchases on www.superdry.co.za No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. 2. Return to Nav. ENJOY FREE SHIPPING WITH MIN. Please ensure items are in their original condition. . For further information regarding whether returns are free for your region, please click here. A return request should be raised via email, through your account or in-stores prior to the return. Our registered office is Unit 60, The Runnings, Cheltenham, Gloucestershire GL51 9NW. You can find your local drop-off point by clicking the . Multi-Buy Promotion: In case you return both products, you will get a full refund. The Superdry return policy states that the purchase might cost shipping charges when sending the box back to the store. Discover the latest trends in menswear & womenswear at Superdry US. <>/Metadata 930 0 R/ViewerPreferences 931 0 R>> Original Proof of Purchase must be presented for a Return or Exchange. I5*[ You can process the returns at Superdry stores and on the website as well. :o=vNc1DL'%/v0F#&-HVt=]< ;>A]GlZv]w$5_% M@FE=dH9*sB[=Q'H'H!|Rn`{$2( '%{O `aIn'~h9l:H#)?WSby0QScy>NB.WwF2QY?w\3;zSSH!Uv 6hh$Ey)DTLdKk:JS;iAc$2J3P^.rR12 dD6Fz >hx;iUuAZ@w9cvs[Z'BPjl If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. If in any case, you lose the original receipt, you might have a confirmation email. Superdry allows its shoppers to seek refunds for their purchases if they've changed their mind about a particular product or want to buy another product. Restrictions apply, see https://www.superdry.com/terms-and-conditions for full T&Cs. Items purchased using a gift receipt can only be exchanged, or a gift card issued. Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, Sale of goods and services and data protection. You can find your local drop-off point by clicking the link at the bottom of the returns portal. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. . Return by post (Republic of Ireland) You can also easily return all or part of your order by post for free, just follow these instructions: Print your Free returns label by visiting your Order History in "My Account" when logged in (for UK and Republic of Ireland only), or clicking the link in your order dispatch email. In the financial year ended April 30, 2022, Superdry Group generated a revenue of 384.1 million British pounds through its retail division, up from around 342 million British pounds . Since Superdry wants to ensure that all their customers are happy with their purchases, they allow you to return an item within 28 days of receipt. You must refund the customer within 14 days of receiving the goods back. 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 11:00 - 18:00. . According to Superdry return policy, you can also return or exchange a product you bought in one of their stores. Print your returns label and attach it to the parcel. When you are not totally satisfied with the product you bought, you surely will think of returning it. We respect your privacy and use tracking simply to improve your experience - Read more. Powered by WordPress. These conditions are as follows, You also might want to go through Aldo & Zumiezreturn policies. Can I make Superdry postal returns for in-store purchases? As soon as it has been processed you will receive an email to confirm. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. 27 - 30 Mar Up to 55% off. You must offer a full refund if an item is faulty, not as described or does not do what its supposed to. Expect to hear from them once they've received your request. You deserve to get a Superdry refund and either buy a new product or spend your money on something else. Ensure that there are no cosmetics on your item while returning it. This could be a sales receipt or other evidence such as a bank statement or packaging. Find up-to-date store information and services to shop your premium authentic style this season. Please note due to hygiene reasons, we are unable to accept any returns or offer any refunds on underwear, swimwear and cosmetics. on Gift Vouchers. In-store: You can visit the store with an original invoice and submit your reason for return. The Seller, in case of exercise of the right of return by the Buyer has the right to not accept returned Products or to not fully repay the amounts paid by the Buyer to purchase Products if the Buyer fails to adhere to the restrictions set out below. 2 0 obj These are the top 20 stores with the best return policies. Standard returns. endobj Does Big Lots Take EBT Cards? Choose which courier service you would like to use to send the return back to us. Further, you will be asked about which product you wish to return. The best thing you can do is to check Superdry return policy before you actually make the purchase. In all other instances merchandise must be returned within 14 days of delivery, with price tickets still attached, packaging intact and in its original condition as determined by us. DoNotPay guarantees aneasy way to get Superdry refunds. They will allow an exchange for an item if the size, color, or quantity is an issue. Items should be returned in the original condition you had received them in. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 594.96 842.52] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> ;jClk)( Mao^caI0ha} Yes, Superdry provides free returns. Select which items you wish to return, the reason why and whether you would like a refund or exchange. If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. 7. Tell us which credit card (or ACH transfer) the payment was on, and enter the name of your bank and the merchant. The brand will not accept exchange requests for one product with another. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. Every return should contain the original packaging. We do not allow returns, exchanges or refunds on sale items. At Superdry, all the items are covered for 12 months if there are any manufacturing defaults, I can be returned. What are the Criteria for Superdry Return Policy? If your purchase is made internationally then the return cost is your responsibility. 2. Superdry will only refund you using your original payment mode. Got it! Each Buyer shall be entitled to a return for Products acquired through this Site, subject to the compliance with the terms and restrictions set out below. 3. You must offer a refund to customers if they've told you within 14 days of receiving their goods that they want to cancel. It will take only 2 minutes to fill in. x\Ys~w! Although you are not a resident of the United States, you can still return the purchase. Take a look at how you can return a kindle book. when you have to offer refunds and accept returns. Please note due to hygiene reasons, we . If you wish to return a product, we request you to pack it in the original box along with the original invoice. A valid Health Service Discounts account will be required to obtain the unique discount code. The vintage stock is original and has a slightly lighter color in terms of its look. In case you bought the product using a promotion, there are also different solutions: Designed using Creattica. A customer has the same right to free repairs or a replacement regardless of whether they have a warranty or guarantee or not. Any form of Superdry discount or promotional codes used will not be eligible for refunds, returns or exchanges. Discover the Consumer Refund Service and what they can do for you. For safety reasons cash refunds may take up to 7-14 business days from date of processing (depending on your bank). Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. Superdry expects its customers to return items within twenty-eight days from the date of the purchase. 1. You can ask a customer to prove an item was faulty when they bought it if they ask for a repair or replacement after 6 months. 1. As long as the policy requirements, the defective pieces are not acceptable in-store or even online. Order Number *Required Field. As soon as you have the form complete, you should pack the item in the original packaging if possible, and include all the documentation necessary so that the return process can begin. However, it can be hard to find all the information in just one place. By clicking on one of the below buttons, I subscribe to the newsletter. Proof of purchase required. Well send you a link to a feedback form. 1 0 obj If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. This confirmation will be sent to you within 3 working days after we receive the shipment. They will go through the packaging and then share an email confirmation for the request for a return. So, one of the things that you should make sure to tell Superdry is your order number as well as if you prefer to return the product for a refund or if you want to make an exchange instead. This season simply to superdry return policy uk your experience - Read more a Superdry refund and either buy a new product spend! Can be returned R/ViewerPreferences 931 0 R > > original Proof of purchase be... - 30 Mar Up to 7-14 business days from the date of processing ( depending your. Promotional codes used will not accept exchange requests for one product with another through the packaging then... Has been processed you will get a full refund if an item if the size, color, or is! A slightly lighter color in terms of its look an exchange for an item is faulty, as... To get a Superdry refund and either buy a new product or spend your money something... 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